Community Partnership Manager Intern
Are you applying to the internship?
Job Description
About TikTok
TikTok is a leading platform for short-form mobile videos, with a mission to inspire creativity and bring joy. Its global headquarters are in Los Angeles and Singapore, and it has offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
The company values creation and believes in building a platform that helps imaginations thrive. TikTok encourages a culture of innovation, collaboration, and continuous learning, where every challenge is seen as an opportunity for growth.
Job Description: Community Partnership Manager Internship
This internship is part of the E-commerce’s Governance and Experience team, which focuses on ensuring a safe and trustworthy marketplace for users, sellers, and creators on TikTok Shop.
As a Community Partnership Manager Intern, you will be responsible for supporting the growth of celebrity and influencer brands and critical sellers on TikTok Shop. Your key responsibilities will include:
• Supporting select influencers and celebrity brands: Ensuring a positive and brand-aligned experience for them on TikTok Shop.
• Promoting transparency and understanding of policies: Educating influencers on TikTok Shop policies, guidelines, and best practices.
• Collaborating cross-functionally: Working with various teams like Operations, Marketing, PR, Creative, Media, Events, Talent Relations, and Legal to identify opportunities and ensure seamless execution.
• Facilitating effective communication: Acting as a point of contact for influencers and addressing their challenges or concerns promptly and diplomatically.
• Coordinating influencer events: Managing logistics and maximizing engagement and collaboration during events.
Qualifications
Minimum Qualifications:
• Proven understanding of the social media landscape, platform standard methodologies, and consumer behaviors.
• Excellent judgment in managing external relationships with influencers, celebrities, agencies, and internal stakeholders.
• Track record of measuring metrics and KPIs against business objectives, leveraging data for insights and opportunities.
• Strong management capabilities and a willingness to take initiative.
• Experience working in a fast-paced, highly collaborative environment.
• Attention to detail and the ability to switch between creative and analytical/strategic projects seamlessly.
• Proactive mindset with a focus on team efficiency and process improvement.
• Highly organized and able to manage multiple tasks and priorities efficiently.
Preferred Qualifications:
• Previous experience working with influencers or celebrity brands, especially in a social media or e-commerce setting.
• Proactive problem-solving skills to address challenges and ensure a positive experience.
• Experience in cross-functional collaboration, particularly with teams like Operations, Marketing, PR, Creative, Media, Events, Talent Relations, and Legal.
• Proven ability to act as an escalation point and handle concerns diplomatically.
• Experience in planning and executing influencer events with a focus on maximizing engagement and collaboration.
• Experience and strong interest in influencer marketing, social media platforms, or e-commerce.
• Excellent communication and interpersonal skills to effectively support influencers and celebrities.
