Communications Intern

Job Description

About Delta

Delta Air Lines is a global airline headquartered in Atlanta, Georgia. They are known for their dedication to providing a high-quality customer experience and for their commitment to innovation and sustainability.

Job Description: Delta Communications Internship

Overview:

Delta’s Communications teams are searching for motivated, curious, and engaged interns to join their team at the airline’s headquarters in Atlanta. The internship offers a unique opportunity to gain experience in a global consumer brand, directly supporting the efforts of both employee and public communications teams. Interns will also gain exposure to various departments, partners, and experiences within Delta.

Key Responsibilities:

Internship Experience:

• Introduction to Delta: Gain behind-the-scenes access to the inner workings of a global airline, including its culture and operations.
• Full Team Integration: Shadow and support both internal and external communications campaigns as part of the Communications team.
• Direct Interaction: Work alongside Delta employees in various roles, from airport staff and operations to on-board personnel, behind-the-scenes teams, and high-level leadership positions.

Team Assignments:

• Content and Platforms:
• Support content management and publishing on Delta’s employee channel (Deltanet) and public news website (Delta News Hub).
• Develop multi-format storytelling efforts and assist with daily writing and editing tasks.
• Collaborate with the Platforms team on owned platforms to create engaging and reliable content distribution channels.
• Policy Communications:
• Develop communications for media, government stakeholders, and relevant third parties to support Delta’s brand and policy goals.
• Interact with Delta’s policy and government affairs teams to understand the workings of a corporate government affairs office.
• Shadow, assist, and lead efforts to support communications strategic and tactical initiatives for both internal and external audiences.
• Media Relations and Brand Reputation:
• Support strategies and tactics to shape Delta’s positioning and reputation through reactive and proactive approaches.
• Assist with administrative duties, media inquiry response, media event staffing, and other opportunities.
• Customer Experience and Commercial Communications:
• Support communications programs and strategies that promote Delta’s reputation as a customer-centric airline.
• Contribute to developing messages for the next generation of customers and employees, focusing on innovation, sustainability, and employee-centric culture.
• Employee Communications:
• Support the overall employee communications strategy, including employee storytelling campaigns, partner relationships, and corporate and HR announcements.
• Contribute to developing communications strategies that strengthen Delta’s employer brand across internal audiences.
• Collaborate with employee communications teams and business partners to provide key updates to operational divisions.

Minimum Qualifications:

• Must be a current student enrolled in an accredited undergraduate degree program.
• Commitment to the full duration of the internship.
• Ability to work onsite in the Atlanta, GA office.
• Competitive GPA and good academic standing.
• Strong written and oral communication skills.
• Ability to meet deadlines, be thorough, detail-oriented, and communicate effectively with all levels of personnel.
• Enthusiasm for contributing ideas and perspectives in a fast-paced environment.
• Working knowledge of Microsoft Office Suite.
• Demonstrated commitment to data privacy.
• Embraces diversity in people, thinking, and styles.
• Prioritizes safety and security for self and others.
• Possesses a high school diploma, GED, or high school equivalency.
• At least 18 years of age and authorized to work in the United States.

Preferred Qualifications:

• Current student in an accredited undergraduate Communications, Marketing, or Public Relations degree program.
• Graduation date between Fall 2025 and Summer 2026.