Commercial Strategy Analyst Program Internship – Network Planning

Job Description

About the Company

Delta Air Lines (NYSE: DAL) is a leading U.S. global airline, recognized for its excellence in safety, innovation, reliability, and customer experience. Powered by a global workforce of over 100,000 employees, Delta has consistently led the airline industry in operational excellence and award-winning customer service. The company emphasizes the health and safety of its customers and employees, having swiftly transformed industry standards for cleanliness and providing more space during travel since the COVID-19 pandemic.

Headquartered in Atlanta, Georgia, Delta serves approximately 200 million people annually, connecting customers across an industry-leading global network to more than 300 destinations in over 50 countries. Through strategic partnerships with airlines such as Aeromexico, Air France-KLM, Virgin Atlantic, Korean Air, LATAM, and WestJet, Delta expands choice and competition for customers worldwide.

Delta’s culture is deeply rooted in shared values: Honesty, Integrity, Respect, Perseverance, and Servant Leadership. These values guide daily operations and interactions. The company is committed to Diversity, Equity, and Inclusion (DEI), believing these principles should be reflected in its people, business partners, customer treatment, and global service. Delta Air Lines is an equal opportunity employer.

About the Job

This posting is for the Undergraduate Interns for the Commercial Strategy Analyst (CSA) Program Internship, specifically highlighting the Network Planning track. This is a paid summer internship program for Summer 2026, designed to accelerate the development of high-potential analysts. The program aims to deepen interns’ understanding of Delta’s business, expand their skill sets, and provide opportunities to develop leadership capabilities. Successful interns may be offered a full-time position upon completion of their internship, based on their performance.

Location: Atlanta, Georgia, United States.
Application End Date: 13-Jun-2025.
Ref #: 28809.

Key Responsibilities and Employment Opportunities within the Commercial Strategy Analyst (CSA) Program include:

• Revenue Management: Interns will support analysis of competitor pricing actions, initiate pricing actions and promotions to maintain market share, develop processes for streamlined pricing execution, and support short-term initiatives to maximize revenue based on passenger demand analysis.
• Network Planning (Focus of this specific posting): Interns will be involved in developing route structures, analyzing new city and route opportunities, determining capacity responses to competitive actions, and maximizing profitability by strategically aligning capacity with demand through aircraft deployment.
• Customer Engagement, Loyalty and Marketing: Responsibilities include developing promotion and channel strategies to drive incremental passenger revenue, build customer loyalty, increase brand recognition, design improvements for customer communications, enhance the loyalty program, and develop better customer segmentation.
• E-Commerce/Distribution: Interns will help maintain the competitiveness of delta.com and its self-service functionality, develop online marketing strategies, identify revenue streams through non-air partnerships for delta.com, and manage global distribution systems and third-party online agency relationships by leveraging new technologies to lower distribution costs.
• Sales Analysis: This track involves analyzing the financial contribution of incentive programs with corporations and distributors, and developing new sales strategies to generate incremental sales.
• Reservations Sales Analysis: Interns will analyze performance efforts to determine strategies that improve customer service, enhance employee engagement, maximize cost efficiencies, and ultimately drive increased customer revenue and loyalty.

Benefits and Perks for Interns:

Delta offers a comprehensive package of benefits and perks designed to support interns’ personal and professional well-being:
• Domestic and International (standby) flight privileges for the intern and eligible family members.
• Access to over 500 discounts and specialty savings through “Deltaperks,” including car and hotel rentals, pet health services, Apple product discounts, and exclusive tickets to sports games.
• Competitive pay based on working hours.
• Eligibility for pay on observed Holidays in their dedicated work area.
• Career development programs aimed at achieving long-term career goals.
• Opportunities to engage in community service and sustainability programs.
• Wellbeing programs supporting physical, emotional, social, and financial health, including access to an employee assistance program, free financial coaching, and extensive mental health resources.
• On-site campus amenities in Atlanta, such as Starbucks, a Gym, Emory Clinic, Walmart pharmacy and store, healthy dining options through Sodexo, an edible garden, and a mental health coach.
• Highly subsidized backup dependent care services for up to 25 days.
• A housing stipend is available for students residing more than 50 miles from the work location.

Minimum Qualifications:

Candidates must meet the following criteria:
• Be a rising senior in an undergraduate program, with a projected graduation date of Spring/Summer 2027.
• Must be enrolled as a full-time student pursuing an undergraduate degree at a 4-year academic institution.
• Possess a minimum GPA of 3.0 on a 4-point scale.
• Must be available to work full-time during the Summer 2026 semester. Students cannot actively take any courses (online or in-person) while working as a Co-op/Intern, which may delay graduation by 1-2 semesters.
• Must be able to work on-site in Delta’s Atlanta, GA office for the entire duration of the Co-op.
• Candidates who have already graduated and are employed full-time will not be considered.
• Demonstrated ability to interpret data, use it to form concrete business actions, and present findings.
• A creative problem solver with a familiarity with economic concepts.
• Ability to work effectively in a time-sensitive environment and prioritize tasks.
• Thrives in team settings, collaborating well, learning from others, and using skills to assist teammates.
• A proactive, clear communicator.
• Consistently prioritizes the safety and security of self, others, and personal data.
• Embraces diverse people, thinking, and styles.
• Possesses a high school diploma, GED, or high school equivalency.
• Must be at least 18 years of age and authorized to work in the United States.
• *Note: Working as a Co-op/Intern does not guarantee a full-time opportunity at Delta Air Lines upon graduation. This position is intended to provide educational and professional work experience to prepare the student for the workforce.•
Preferred Qualifications:

• Ideal candidates will have demonstrated abilities as a collaborator and creative problem-solver.