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Job Description

About Federated Insurance:

Federated Insurance focuses on clients’ success and provides employees with growth opportunities. The company has a positive outlook and aims to improve lives.

Federated’s culture is built on Equity, Integrity, Teamwork, and Respect, valuing diversity and inclusion. They prioritize hiring individuals who share these values.

Job Description: Claims Intern

This is a full-time, paid internship for approximately 10 weeks in the Glendale, AZ office, with the first 2 weeks of training in Owatonna, MN.

What You’ll Do:

Support Claims Personnel: Assist in Auto, Liability, Property, and Workers’ Compensation offices with telephone coverage and handling incoming/outgoing correspondence.
Client Interaction: Facilitate client communication regarding claim processing, as directed.
Collaboration: Work with supervisors and teammates to report progress and address issues.
Teamwork: Collaborate with other interns and recent college graduates to assist Federated clients.
Participation: Attend office and team meetings and training sessions.
Presentation: Prepare and deliver a presentation outlining the internship experience to P&C Claims leadership at the end of the internship.

Responsibilities:

• Support Claims personnel in our Auto, Liability, Property and Workers’ Compensation offices (as applicable) with telephone coverage and incoming and outgoing correspondence, as directed.
• Facilitate client interactions regarding the processing of a claim, as directed.
• Collaborate with and inform supervisor and teammates of progress and issues related to assigned work.
• Help Federated clients by working side-by-side with other interns and recent college graduates.
• Participate in office and team meetings and trainings.
• Complete presentation outlining the internship experience to P&C Claims leadership at the conclusion of the internship.

Requirements/Qualifications:

• Current Junior academic standing in pursuit of a Business or Criminal Justice Bachelor degree
• Minimum overall GPA of 3.0
• Strong computer knowledge
• Ability to use Microsoft Excel or equivalent spreadsheet software