Cash Application Specialist

Job Description

Cash Applications Specialist | GSM Outdoors

The Tone:
This is a full-time role at GSM Outdoors. The company supports a portfolio of trusted outdoor brands and is actively growing its Finance organization. This position seeks a detail-oriented and organized Cash Application Specialist to support accurate cash management and customer account operations. The role is responsible for precisely applying customer payments, diligently maintaining accounts receivable records, and thoroughly researching account discrepancies to support the overall accuracy and efficiency of the cash application process. This specialist will play a vital part in maintaining accurate customer accounts and facilitating timely and efficient cash collection processes, working closely with internal teams, customers, and business partners to resolve payment issues and keep accounts current.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person Irving, TX

• Team: Finance team
• Mission: Ensure accurate customer accounts and timely cash collection by processing payments, maintaining records, and resolving discrepancies.
• Tech Stack: Microsoft Office, Microsoft Excel, accounting or ERP software (preferred)

What You’ll Actually Do
• Process Payments: Accurately post customer payments by recording cash, checks, credit card transactions, and other forms of payment. Apply these payments to the appropriate invoices and accounts, verifying all payment information and supporting documentation to ensure accurate transaction processing.
• Manage Accounts Receivable: Maintain accurate and up-to-date customer accounts receivable records, updating balances by reviewing and reconciling outstanding invoices and payments. Research customer account activity and payment history to identify discrepancies or outstanding balances, and process authorized adjustments related to customer accounts.
• Reconcile & Report: Research account discrepancies, working with internal departments and customers to resolve issues and reconcile payment activity and customer accounts to ensure accuracy. Prepare and maintain reports related to cash application and accounts receivable activity, identifying trends and opportunities to improve processes.
• Provide Customer Service & Collaboration: Communicate professionally with customers, vendors, coworkers, supervisors, and leadership, responding to account and payment inquiries in a timely manner. Partner with Accounts Receivable, Accounting, Sales, and Customer Service to resolve account issues and support collection resolution by reviewing payment plans and credit information.
• Support Accounting: Maintain organized accounting records and documentation in accordance with company procedures. Assist the Accounting team with special projects and other activities as needed, including process improvements designed to increase accuracy, efficiency, and productivity.

The Must-Haves
• Background: High school diploma or equivalent; basic understanding of accounting principles and Accounts Receivable processes.
• Experience: No specific years required; previous experience in Accounts Receivable, Cash Application, or Accounting is preferred.
• Skills: Strong Microsoft Office proficiency, intermediate Microsoft Excel skills, strong mathematical and analytical abilities, and excellent attention to detail and accuracy.