Business Transformation & Project Manager

Job Description

Business Transformation & Project Manager | Markel

The Tone:
This is a full-time role at Markel, located in Madrid, Spain. Markel is a Fortune 500 holding company encompassing insurance, reinsurance, specialist advisory, and investment operations globally. This role offers a significant opportunity to make a meaningful impact on Operations across Southern Europe, playing a key part in implementing the Southern Europe Target Operating Model and driving operational excellence for the region.

The TL;DR
• Role: Full Time
• Location: In-person, Madrid, Spain
• Team: European Operations team
• Mission: Lead business transformation, operational excellence, technology-enabled process improvements, and strategic projects across Southern Europe.
• Tech Stack: SQL, Power BI, Excel, Microsoft 365, Power Platform

What You’ll Actually Do
• Lead: Lead business transformation and process excellence initiatives across Southern Europe, identifying operational improvements and automation opportunities.
• Coordinate: Coordinate strategic projects across Operations, IT, Finance, Underwriting, Claims, and Data teams, ensuring clear governance and stakeholder alignment.
• Develop: Develop critical metric frameworks, dashboards, and management information to support data-driven decision making and executive reporting.
• Translate: Translate business requirements into detailed and IT-related specifications, supporting system integration, automation, testing, and implementation.
• Apply: Apply knowledge of data, SQL, Power BI, Excel, Microsoft 365, and Power Platform to support reporting, process improvement, and digital productivity initiatives.

The Must-Haves
• Background: Mid-senior level professional with core domain knowledge in Business Analysis, Project Management, Technology, or Transformation functions within insurance, financial services, or regulated industries.
• Experience: 5-10 years of experience, including exposure to data migration, cloud transformation, and enterprise integration projects, and experience leading international and cross-country initiatives.
• Skills: Strong analytical and communication skills with a proven capability to simplify complexity, critical thinking, practical problem-solving skills, and clear presentation skills for engaging senior and cross-functional stakeholders.
• Languages: Fluency in Spanish and English, along with the legal right to live and work in Spain.
• Bonus: Additional knowledge of Italian or Portuguese.