Business Systems Analyst Intern

Job Description

About the Company

TrueNorth is a company recognized as one of USA Today’s Top Workplaces. They are committed to investing in their employees’ future, believing that “People Will Determine Who Wins”, and thus provide personal and professional development opportunities. TrueNorth makes all employment-related decisions based on qualifications, merit, and business need, ensuring they do not discriminate against any applicant based on protected characteristics like race, color, creed, sex, sexual orientation, age, religion, national origin, disability, or veteran status. The company’s main office, where the internship is located, is in Cedar Rapids, IA. While not explicitly stated as their industry, the job description mentions an “ideal candidate” having a genuine interest in the insurance industry.

Job Description: Business Systems Analyst Intern

TrueNorth is seeking a Business Systems Analyst Intern to join their Technology Team. This role offers an opportunity for young professionals to learn, grow, and develop in areas such as project management, requirements management, and problem-solving.

Internship Program Details:
• Duration: 11-week paid program.
• Dates: May – August 2026.
• Location: Fully on-site in Cedar Rapids, IA.

Key Responsibilities (As a Business Systems Analyst Intern, You Will):
• Collaborate with colleagues, clients, carriers, and vendors on business requirements and the implementation of new tools, features, and processes.
• Create and maintain documentation for requirements, processes, policies, application configuration, and help-related materials for end users.
• Implement enhancements to business applications, staying current on new features and functionality to recommend process improvements, best practices, and system utilization.
• Assist with the implementation of projects, ensuring successful outcomes by adhering to Project Management processes and procedures and coordinating across teams and functional areas.
• Work with the business to assist with developing detailed User Acceptance Test (UAT) cases and flows, including devising test plans, creating test cases, establishing protocols and appropriate testing environments, and coordinating testing.

Education, Experience, & Skills Required:
• Must be of Junior or Senior status, currently pursuing a degree or certificate in Management Information Systems, Computer Science, Business, or a related field.
• Proficient in Microsoft Office, including Word, Excel, Outlook, and basic PowerPoint functions.
• Prior internship or job experience is required.
• The ability to work successfully in a fast-paced, rapidly changing environment.
• Strong critical thinking and problem-solving skills.
• Strong attention to detail.
• Excellent interpersonal communication skills, both written and verbal.
• Ideal candidates will have a genuine interest in the insurance industry.

Benefits & Opportunities As a TrueNorth Intern Are:
• Paid Internship, Paid Time Off, and Holiday Pay.
• Personal & Professional Development Opportunities.
• Scholarship Opportunity.
• Paid Volunteer Time Off and Volunteer Opportunities.
• Executive Team Exposure.
• Company Social Events.
• Team Projects.