Business Support Associate – Supply Chain

Job Description

Business Support Associate – Supply Chain | World Food Programme

The Tone:
This is a fixed-term role at the World Food Programme, located in Phnom Penh, Cambodia. WFP is the world’s largest humanitarian organization, dedicated to saving lives in emergencies and building pathways to peace and prosperity through food assistance for those recovering from conflict, disasters, and extreme weather. This position provides essential operational and administrative support across various supply chain functions, ensuring the efficient, compliant, and cost-effective delivery of critical goods and services that directly support WFP’s humanitarian programs and strategic objectives in Cambodia.

The TL;DR
• Role: Full Time
• Type: Fixed term
• Location: In-person Phnom Penh, Cambodia

• Team: Reports to the Deputy Country Director or designated supervisor, operating within integrated program and operational support functions.
• Mission: To provide specialized operational, administrative, and coordination support across all supply chain management functions, ensuring efficient and compliant delivery of goods and services for program implementation.
• Tech Stack: ERP systems or similar (e.g., SAP/WINGS), reporting tools

What You’ll Actually Do
• Coordinate: Oversee end-to-end supply chain operations, including procurement, contracting, logistics, warehousing, inventory management, and distribution, to ensure timely and cost-effective delivery of goods and services.
• Manage: Handle sourcing and vendor engagement processes, encompassing market assessments, supplier selection, tendering, contract preparation, performance monitoring, and resolution of operational issues.
• Oversee: Supervise the movement, storage, and control of goods and supplies, ensuring accurate inventory records, shipment tracking, customs clearance, and adherence to operational procedures.
• Maintain: Develop and manage supply chain information and reporting systems, analyze operational data, and prepare comprehensive reports to support planning, performance monitoring, compliance, and informed decision-making.
• Support: Assist with financial and operational planning, including budget monitoring, resource management, audit readiness, risk mitigation strategies, and strict adherence to organizational policies and procedures.

The Must-Haves
• Background: Completion of secondary education. A post-secondary certificate in Supply Chain, Logistics, Procurement, Business Administration, or a related field is required.
• Experience: A minimum of six years of relevant experience in supply chain management, procurement, logistics, warehousing, or related operational functions. This includes hands-on experience in supply and demand planning, inventory management, warehousing, transportation, and end-to-end supply chain operations, alongside conducting market assessments, supplier evaluations, sourcing activities, contract administration, and vendor performance management. Required experience also extends to using ERP systems (such as SAP/WINGS) and reporting tools for transaction processing and operational monitoring, as well as budget monitoring, data analysis, KPI tracking, and preparation of management reports.
• Skills: Fluency in both oral and written communication in English and Khmer.