Business Strategy & Operations Intern

Job Description

Business Strategy & Operations Intern, TikTok Shop US (Summer 2026)

—

### About the Team

The commerce industry has seen tremendous growth in recent years, becoming a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. At TikTok Shop US, we are on a mission to bring discovery, inspiration, and joy back to shopping. Our goal is to make TikTok the commerce channel of choice for merchants, creators, and affiliates.

You’ve witnessed the incredible virality and impact of #TikTokMadeMeBuyIt. Come join the entrepreneurial team that is actively helping scale that phenomenon and pioneer Content & Creator commerce in the US. We aim to make TikTok the leading, on-trend commerce platform for brands, creators, and shoppers. We are passionate about shaping the future of shopping and building a truly unique e-commerce ecosystem.

The TikTok Shop US operation team is dedicated to delivering high-quality products coupled with a unique customer experience via TikTok. We are responsible for building the TikTok E-commerce partnership for the US market. With over 1 billion loyal users globally, TikTok is an ideal platform to deliver a brand new and better e-commerce experience. We are looking for passionate and talented individuals to join us in building an innovative, secure, and intuitive e-commerce ecosystem for our users.

—

### About the Internship Program

We are seeking talented individuals to join us for a Summer 2026 internship. Internships at TikTok are designed to offer students invaluable industry exposure and hands-on experience, turning ambitions into reality. You will gain practical skills, explore potential career paths, and contribute to real-world scenarios.

This 12-week program offers a vibrant blend of social events and enriching development workshops to foster both personal and professional growth. You will lay a strong foundation for your career while working at the forefront of the e-commerce industry.

—

### Application Process & Important Dates

• Candidates can apply to a maximum of two positions across TikTok and its affiliates globally. Applications will be considered in the order you apply.
• Applications will be reviewed on a rolling basis. We strongly encourage you to apply as early as possible.
• Please state your availability clearly in your resume (Start date, End date).
• Summer Start Dates:
• May 11th, 2026
• May 18th, 2026
• May 26th, 2026
• June 8th, 2026
• June 22nd, 2026

—

### Responsibilities

As a Business Strategy & Operations Intern, you will play a crucial role in our rapidly growing TikTok Shop US team by:

• Becoming familiar with the overall strategies and tactics of global e-commerce business, and deeply supporting business leaders to disassemble project tasks, set priorities, and add value to the business team.
• Developing and executing comprehensive strategy, including goal/budget setting and performance review.
• Conducting data analysis to evaluate the performance of merchandise and seller growth, identify trends, and make recommendations for optimization.
• Collaborating with cross-functional teams to plan and execute the Strategy.
• Participating in the design and implementation of business operation management systems and processes, providing strong support for the implementation of business strategy.
• Proactively identifying and mitigating risk during rapid growth in business development, while ensuring regulatory and policy compliance is maintained.
• Establishing a clear and efficient communication mechanism with internal and external partners globally, coordinating projects across systems and departments, and improving overall synergy efficiency.

—

### Qualifications

Minimum Qualifications:

• Currently pursuing an Undergraduate/Master Degree in Business Administration, Project Management, Marketing, or a related field.
• Able to commit to working for 12 weeks during Summer Fall 2026.
• Possess good logical thinking, business analysis ability, systematic thinking, and critical thinking ability.
• Demonstrate strong learning ability, execution ability, and stress resistance, as well as strong communication and coordination, resource integration ability, and project management ability.

Preferred Qualifications:

• Graduating December 2026 onwards with the intent to return to the degree program after the completion of the internship.
• Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a significant plus.
• Familiar with TikTok and other content platforms; experience in content-based eCommerce (brand and/or platform-side) is highly preferred.
• Strong network and connections with brands and/or retailers is a plus.
• Passion for TikTok and eCommerce, eager to exceed challenging goals while building something truly unique to the market.

—

### Compensation & Benefits

Hourly Rate: The hourly rate for this position in the selected city is $23.75.

Benefits: Benefits may vary depending on the nature of employment and the country work location. Interns receive:

• Day one access to health insurance, life insurance, wellbeing benefits and more.
• 10 paid holidays per year.
• Paid sick time (56 hours if hired in the first half of the year, 40 if hired in the second half of the year).
• Interns who are not working 100% remote may also be eligible for a housing allowance.

*The Company reserves the right to modify or change these benefits programs at any time, with or without notice.•
—

### For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

—

### About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok’s global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

—

### Why Join Us

Inspiring creativity is at the core of TikTok’s mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy – a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We’re resilient and embrace challenges as they come. By constantly iterating and fostering an “Always Day 1” mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

—

### Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

—

### TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request