Business Operations Intern

July 21, 2025
$39 / hour

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Job Description

About Company

Lensa is a career site that assists job seekers in finding jobs within the US. It operates as a platform that promotes job postings on LinkedIn for its direct clients, recruitment ad agencies, and marketing partners. Lensa itself does not directly hire for these jobs nor is it a staffing firm or agency. When users click “Apply Now” or “Read more” on Lensa, they are redirected to the actual job board or employer site (in this case, for Caterpillar), and any information collected there is subject to the terms and privacy notice of that external site. Lensa partners with DirectEmployers to promote this specific job for Caterpillar.

Caterpillar Inc. is a global company focused on shaping the world. It is a team of “makers, problem solvers, and future world builders” dedicated to creating stronger, more sustainable communities and a better world. The company emphasizes progress, innovation, and caring for its team members.

Job Description, Detailed

This job offers a unique Business Operations Internship opportunity within Caterpillar Inc. It is designed for students to gain significant real-world practical experience and develop core competencies. Business Operations professionals at Caterpillar support dealers and customers by promoting and selling products and services, including through market research and advertising.

Job Summary:
The Business Operations Interns will play a key role in defining and delivering premium and consistent online experiences. Their work aims to generate leads, sales, and customer loyalty by accelerating transformational innovation and aggressively developing and growing Caterpillar’s customer-facing digital business, services, revenue, and profit. Degrees in Business, Marketing, Analytics, Communications, or similar fields are preferred for this role.

Specialties within Business Operations (including but not limited to):
• Channel Development
• Account Management
• Equipment & Services Sales Management
• Sales Learning
• Site Application Performance & Technology
• Business Development/ Strategy
• Sales, Operations & Support
• Commercialization

Additional Information:
• This is a full-time (40 hours per week) internship.
• The duration is 12 weeks, from May 18, 2026, to August 7, 2026 (dates are subject to change based on the selected candidate’s schedule).
• Potential internship locations across the US include Peoria, IL; Cary, NC; Houston, TX; Seguin, TX; Irving, TX; Tucson, AZ, or other US locations.

What You Will Do:
Build foundational knowledge of Caterpillar, its products, services, and customers.
Grow personally and professionally through soft skills development and hands-on technical training.
Collaborate with experts in product development, dealer management, marketing, and sales, among other areas.
• Work in various rotational assignments throughout Caterpillar, learning about strategy, services, and products.
• Ultimately, manage an assigned territory and serve as a connection between dealers and Caterpillar.

What You Have (Required Skills/Competencies – Level Basic Understanding):
Customer Focus: Ability to align business decisions with customer needs and satisfaction, leveraging information for customized solutions.
• Focuses on developing positive customer relationships.
• Understands differences between internal/external organizations.
• Explains cost/benefits of good vs. poor customer service.
• Understands why customer satisfaction is critical.
Effective Communications: Ability to effectively transmit, receive, and accurately interpret ideas, information, and needs using appropriate communication behaviors.
• Describes non-verbal communication impacts.
• Cites examples of effective/ineffective communications.
• Explains importance of effective business communication.
• Speaks/writes correctly.
Problem Solving: Knowledge of approaches, tools, and techniques for recognizing, anticipating, and resolving organizational, operational, or process problems, and the ability to apply them to diverse situations.
• Explains value of disciplined problem-solving.
• Describes problem reporting/escalation practices.
• Utilizes accepted procedures for analysis/resolution.
• Identifies key aspects of problem-solving in their area.
Relationship Management: Knowledge of techniques to establish and maintain healthy working relationships with clients, vendors, and peers.
• Provides examples of effective business relationship characteristics.
• Identifies key business relationships.
• Describes productive business relationship nature.
• Explains benefits of building partnerships.

Program Qualifications:
• Must be enrolled full-time at a 4-year University/College in Business, Sales, Engineering, or a related degree at the time of application and throughout the program.
• Must have completed 12 credit hours prior to the start of the program.
• Minimum 2.8/4.0 cumulative GPA, no rounding.
• Must be able to relocate to the internship location for the duration of the internship and ensure daily commute with reliable transportation.

Top Candidates Will Also Have (Preferred Skills/Experience):
• Previous experience/demonstrated abilities in:
Project Management
Relationship Management and Optimization
Negotiation and Persuasion
Customer Focus
Strong initiative, communication, leadership, and interpersonal skills
Strong presentation skills
Highly organized
• Previous experience/level of proficiency within:
Construction Equipment
Mining Equipment
Diesel Equipment
Natural Gas Engines
On-Highway Trucks

Compensation & Benefits:
Summary Pay Range: $22.50 – $39.00 per hour.
Intern Hour Rate: Based on the major/degree being pursued and the number of completed academic hours before the internship starts.
Intern Benefits (if eligible):
• Accrued Paid Time Off (PTO)
• Paid Holidays
• Paid Volunteer Day
• Housing Stipend
• Relocation Assistance
• Medical coverage
• Voluntary benefits
Relocation is available for this position.
Visa Sponsorship is not available for this position. Caterpillar is not currently hiring foreign national applicants requiring sponsorship (H, L, TN, F, J, E, O visas).

Important Dates:
Posting Dates: July 14, 2025 – December 11, 2025.

Other:
• Any offer of employment is conditioned upon the successful completion of a drug screen.
• Caterpillar is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.