Business Office Coordinator

Job Description

Business Office Coordinator | Aviata Health Group

The Tone:
This is a full-time role at Aviata Health Group, located in Bradenton, FL. Aviata Health Group operates healthcare centers and is seeking a Business Office Coordinator for its Bradenton location. This position is essential for ensuring accurate billing, effective resident fund management, and compliance with all regulatory requirements. The role provides crucial administrative and financial support to residents, their families, and vendors.

The TL;DR
• Role: Early Career
• Location: In-person, Bradenton, FL
• Mission: This role supports the financial and administrative operations of the center by ensuring accurate billing, managing resident funds, and maintaining compliance.
• Tech Stack: Microsoft Office, healthcare systems

What You’ll Actually Do
• Financial Management: Administer and reconcile Resident Trust Funds, oversee resident/patient insurance premium payments for center-managed income, and manage the reconciliation and replenishment of facility petty cash.
• Billing & Payer Coordination: Manage census entry, reporting, and reconciliation; assist with private collections and payment follow-up; and manage the complete flow of payer and billing information between the center and the billing office.
• Benefit Application & Compliance: Apply for disability, Representative Payee status, Medicare Part B and Part D on behalf of residents/patients as needed, and ensure timely completion and submission of annual Representative Payee reporting to Social Security.
• Medicaid Processing & Reporting: Participate in IDT Utilization Review processes for upcoming LTC conversions and potential payer issues, manage the collection of Medical Pending documentation, assist with Medicaid Pending payer discussions and conversions, and submit/obtain required Level of Care documentation.
• Administrative & Support Services: Ensure all LTC Medicaid-eligible residents receive their entitled Personal Needs Allowance (PNA), process vendor payment requests, assist residents, families, and vendors with payment-related concerns, and manage disenrollments with proper documentation and follow-through.

The Must-Haves
• Background: Others. Possess core domain knowledge in healthcare business office, billing, or administrative support functions.
• Experience: Previous experience in a healthcare business office, billing, or administrative support role is preferred.
• Skills: Demonstrate strong organizational and reconciliation skills, keen attention to detail, excellent communication and interpersonal abilities, and the capacity to manage multiple priorities effectively.
• Bonus: Knowledge of Medicaid, Medicare, and insurance processes is considered a plus, as is proficiency in Microsoft Office and healthcare systems.