Business Leadership Program Internship – Operations Track

Job Description

About the Company

Synchrony is a financial services company that partners with WayUp to hire top talent. They are committed to fostering a diverse and inclusive culture where every individual’s skills, experience, and voice are valued. Synchrony believes that individual, unique perspectives contribute to making it a great place to work. They are dedicated to building a future where everyone can belong, connect, and turn ideals into action. This commitment is supported by their 8 Diversity Networks, which engage over 60% of their workforce, providing community and opportunities for employees to pursue their passions. Synchrony ensures that all qualified applicants receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. They also provide reasonable accommodation to qualified individuals with disabilities in the application process or on the job.

Job Description: Business Leadership Program Internship – Operations BLP Internship

The Business Leadership Program (BLP) Summer Internship at Synchrony is a 10-week paid assignment designed to provide interns with project work that is crucial to the business. Interns are encouraged to challenge existing practices and contribute to driving innovation. The program offers a comprehensive “Synchrony Experience,” including an immersive orientation in Week 1, an Intern Summer Series for networking with leaders, and ongoing support from a dedicated team and mentors.

The Operations BLP Internship specifically targets students interested in starting a career in Operations. Interns will work closely with experts in the function to gain valuable hands-on experience and exposure to various key business areas, including:
• Servicing
• Collections
• Recovery
• Fraud
• Security
• Analytics
• Surveillance
• Customer Solutions
• Technology
• Operational Governance

What You’ll Accomplish:

In this internship, you will:
• Gain critical insight into the customer experience through customer interaction assessments, performance trending and analysis reviews, servicing technology launches, and process improvement initiatives.
• Sharpen analytical skills by developing strategic operational plans, workforce capacity strategies, and cost/benefit assessments.
• Strengthen critical project, process, and people management skills.
• Collaborate with peers in Technology on periodic initiatives and activities.

What Synchrony Looks For in All Potential BLP Interns:

• Ability to effectively work independently and within collaborative teams.
• Proven leadership both inside and beyond the classroom.
• Strong project management and communication skills.
• Demonstrated flexibility, adaptability, and passion for learning.
• Passion for excellence with high integrity and a commitment to quality.
• Relevant experience or demonstrated interest in the area of work.

Desired Characteristics for the Operations Track:

• Demonstrated ability to lead and take initiative.
• Excellent communication, interpersonal, and influencing skills.
• Excellent written and verbal communication skills.
• Passion for excellence with high integrity and a commitment to quality.

Basic Qualifications & Requirements:

• Currently pursuing a Bachelor’s degree in a field of business (e.g., Finance, Supply Chain, Economics, Business Management, Entrepreneurship, Logistics, Marketing).
• Excellent academic record with a Minimum overall 3.0 GPA.
• Available for 10 consecutive weeks during the Internship (June – August).
• Must be able to work a minimum of 40 hours per week.

Additional Eligibility Requirements:

• Must be 18 years or older.
• Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
• Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• Geographic mobility: Ability to relocate based on program or business direction.
• Participants will receive full relocation benefits (if moving 50 miles or more) and fully furnished housing.

Visa Sponsorship:
Legal authorization to work in the U.S. is required. Synchrony will not sponsor individuals for employment visas, now or in the future, for this job opening.