Business Intelligence Intern

Job Description

Business Intelligence Intern | ArcBest

The Tone:
This is a temporary intern position at ArcBest, a multibillion-dollar integrated logistics company committed to keeping the global supply chain moving. ArcBest offers comprehensive transportation services and managed solutions, supported by its dedicated technology and innovations team, ArcBest Technologies. This role is crucial in supporting data-driven decision-making and strategic initiatives across the company and its subsidiaries. The intern will transform raw data into actionable insights, directly impacting business strategy through analytical reports and dashboards.

The TL;DR
• Role: Internship
• Type: Temporary, Hourly, Paid Biweekly
• Location: Fort Smith, AR

• Team: ArcBest Technologies, collaborating with business analysts across the enterprise.
• Mission: To support data-driven decision-making and strategic initiatives by developing descriptive analytical reports and dashboards.
• Tech Stack: Microsoft 365 applications, SQL, Power BI, Visual Studio (preferred), relational and multidimensional database designs, various business intelligence platforms.

What You’ll Actually Do
• Requirements Analysis: Analyze user requirements and design functional specifications for Business Intelligence (BI) solutions, including estimating project effort.
• Stakeholder Collaboration: Work closely with stakeholders to thoroughly document user requirements for data, dashboards, and reports, ensuring solutions align with business needs.
• Solution Development: Design, develop, deploy, and meticulously document enterprise BI solutions, leveraging common data architecture and data optimization approaches for efficiency and scalability.
• Performance Improvement: Rigorously test, troubleshoot, evaluate, and improve the performance and reliability of developed business intelligence artifacts.
• Enterprise Support: Collaborate with and provide analytical support to business analysts throughout the enterprise, sharing best practice strategies, and actively participate in diverse special projects.

The Must-Haves
• Background: Currently pursuing a degree in Analytics or a related field.
• Experience: No specific years of experience are required for this internship. Prior coursework or experience in data modeling, requirements analysis, business analysis, data storytelling, and data visualization is preferred.
• Skills: Working knowledge of Microsoft 365 applications, SQL, and Power BI. Competency in query and database access tools, along with knowledge of relational and multidimensional database designs, and warehousing processes.
• Bonus: Experience with various business intelligence platforms and software development technologies (Visual Studio preferred). Demonstrates strong accuracy, attention to detail, effective interpersonal relationships, and a drive to produce results. Capability to understand and apply various data modeling techniques is also beneficial.