Branch Manager

Job Description

Branch Manager Palmetto West District | Wells Fargo

The Tone:
This is a full-time role at Wells Fargo, located in the Palmetto West District of South Carolina. Wells Fargo is a financial services leader and global trailblazer, committed to driving innovation, empowering communities, and helping customers succeed. A meaningful career here means being supported in life and work, with robust benefits, competitive compensation, and programs for work-life balance and well-being. This Branch Manager role is vital as it serves as the sales leader, accountable for acquiring, deepening, and retaining customer relationships, driving consistent growth across primary checking, deposits, lending, credit cards, and investments through disciplined execution, strong coaching, and effective performance management. The role also balances growth objectives with strong operational risk management to protect customers, employees, and the company.

The TL;DR
• Role: Manager
• Type: Full-time
• Location: In-person, South Carolina
• Team: Leads a branch team within the National Branch Network.
• Mission: To acquire, deepen, and retain customer relationships, drive consistent growth, and balance objectives with strong operational risk management.

What You’ll Actually Do
• Lead: Provide strong, inclusive leadership to build and retain a high-performing team, establishing clear expectations, and managing performance through targeted coaching.
• Drive Growth: Lead the branch team to proactively identify customer financial needs and deliver tailored consumer and business solutions that drive both customer value and business outcomes.
• Coach: Use branch manager routines to build individual capability, confidence, and productivity, delivering consistent coaching through observation, feedback, and follow-up.
• Partner: Partner closely with internal sales partners to provide customers a comprehensive, coordinated Wells Fargo experience across Wealth & Investment Management, Business Banking, and Home Lending.
• Manage Risk: Demonstrate ownership by balancing growth, operational soundness, and talent decisions while proactively managing risk, resolving issues, and protecting customers, employees, and the company.

The Must-Haves
• Background: Manager. Core domain knowledge in banking, financial services, or Branch Network operations. This role is designed for experienced managers transitioning into Wells Fargo leadership via a structured Branch Manager Readiness Program.
• Experience: 5+ years of relevant work experience in banking, financial services, or Branch Network, or equivalent demonstrated through a combination of work experience, training, military experience, or education. Additionally, 2+ years of dedicated leadership experience is required.
• Skills: Proven ability to hire, coach, and develop sales professionals, fostering a culture of accountability, collaboration, adaptability, and high performance; demonstrated ability to lead a customer-focused sales culture, driving measurable growth through coaching, disciplined execution, and taking ownership of performance outcomes; strong analytical skills to assess performance, identify strengths and opportunities, and execute action plans that enable the team to achieve business objectives.
• Bonus: Demonstrated success managing and coaching across affluent, high net worth, and business customer segments by identifying complex financial needs and building strong relationships; ability to lead teams in influencing, educating, and connecting customers to technology, articulating the value of digital banking solutions to enhance customer experience; knowledge of banking laws and regulations, including compliance controls, operational risk management, and loss prevention.