Branch Manager

Job Description

Branch Manager | AFC Transport

The Tone:
This is a full-time role at AFC Transport, located in Chicago, IL, requiring an in-office presence. AFC Transport is a growing transportation company with asset-based trucking and freight services, embarking on an expansion strategy. This role is crucial for leading the growth of the Chicago office, developing a high-performing team, building a substantial book of business, and cultivating customer relationships that transcend typical vendor interactions. The company aims to become an indispensable resource for customers, solving problems beyond just freight and winning trust through deep connections.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, Chicago, IL

• Team: Builds and leads a team for the Chicago office.
• Mission: Owns the growth and operations of AFC Transport’s Chicago office, establishing deep customer relationships and driving revenue.

What You’ll Actually Do
• Office Leadership & Culture: Lead and grow AFC’s Chicago office, setting the culture, pace, and standard from day one.
• Team Building & Management: Build, hire, train, and lead a productive team that achieves volume and margin targets.
• Customer & Business Development: Develop a robust book of business through aggressive prospecting, fostering deep, multi-layered customer relationships that extend beyond freight.
• Strategic Networking: Utilize your personal network and connections to become an indispensable, one-stop resource for customers, solving diverse problems.
• Operational Performance: Drive revenue growth, gross profit, and load volume targets, while managing carrier relationships, pricing strategy, and building scalable processes.

The Must-Haves
• Background: Manager-level professional with 5+ years in freight/transportation, demonstrating an entrepreneurial drive to think like an owner, not an employee.
• Experience: Proven history of building a book of business or directly building one, alongside experience leading, mentoring, or managing a freight team.
• Skills: Deep understanding of freight operations, pricing, carrier management, and customer acquisition; strong communication skills with the ability to earn trust quickly; high energy, high urgency, and high follow-through.
• Bonus: A massive personal network coupled with the natural instinct to always be connecting people and building relationships that extend beyond business; comfort taking ownership and running with autonomy.