Automated Diagnostics Intern

Job Description

About the Role
The Service Engineering team provides real-time diagnostic support for Tesla vehicles and other devices through the development and improvement of diagnostic tools and procedures, using feedback of top field issues to improve current and future products. The Automated Diagnostics Team is committed to building capabilities for quickly and accurately diagnosing vehicle issues remotely with limited customer interaction, owning the entire customer experience from the Tesla App entry point to providing solutions for self-service or automating service appointments. This role is for an intern passionate about the product, a strong critical thinker, and capable of understanding technical system-level architecture and issues.

What You’ll Do
• Committed to building out the capabilities for quickly and accurately diagnosing vehicle issues remotely with limited customer interaction
• Owning the entire customer experience, from the entry point in the Tesla App to the providing solutions for self-service
• Automating service appointments when a repair is necessary

You’re a Good Fit If You
• Are currently pursuing a degree in Computer Engineering, Computer Science, or a related field with a graduation date between December 2027 – December 2028
• Have strong proficiency in Python
• Possess deep experience in API Development
• Have a solid understanding of Distributed Systems principles and architectures
• Have hands-on experience with Applied Machine Learning (model deployment, inference pipelines, or ML system integration)
• Possess backend development expertise with production-grade services
• Have knowledge of event-driven systems (e.g., Kafka, RabbitMQ, or similar)
• Are proficient with databases (SQL and NoSQL)
• Have a strong background in observability (monitoring, logging, tracing)
• Have a genuine interest in customer experience and building high-impact, user-facing systems
• Possess excellent critical thinking, problem solving, and communication skills
• Have a passion for troubleshooting failures, improving code quality, and optimizing system efficiency, monitoring and observability
• Are able to work 40 hours per week onsite (International Students with CPT should consult their school regarding ability to work 40 hours per week before applying)

Role Highlights & Compensation
• Expected compensation: $50.48 – $58.89/hour + benefits
• Medical plans with $0 payroll deduction options
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans with $0 payroll contribution options
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Medical Plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k), Employee Stock Purchase Plans, and other financial benefits
• Company Paid Basic Life, AD&D, and short-term disability insurance (90 day waiting period)
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Commuter benefits
• Employee discounts and perks program
• Position expected to begin around August 2026 and continue through November/December
• Generally full-time, onsite role lasting a minimum of 12 weeks