Associate – Client Service

Job Description

Associate, Client Service | AlphaSights

The Tone:
This is a full-time role at AlphaSights, located in New York, United States (hybrid). AlphaSights is a global professional services firm with over 2,000 professionals across nine cities, connecting leading investment funds, strategy consultancies, and Fortune 500 companies with niche experts worldwide. This role is crucial for linking clients to expert knowledge, enabling elevated decision-making and driving progress for top-tier organizations within a results-oriented and commercially driven environment.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid – New York, United States
• Pay: $90000–$110000 yearly
• Mission: This person connects clients with niche experts globally to inform their critical business decisions, driving progress and elevating decision-making.
• Tech Stack: AI-powered sourcing tools

What You’ll Actually Do
• Client Communication: Own end-to-end client-expert communications, spending significant time screening and negotiating with experts to position optimal matches for client requests.
• Expert Identification: Utilize AI-powered sourcing tools to map complex industry value chains and effectively identify and engage with relevant experts.
• Contextual Understanding: Develop a deep understanding of project and market context, alongside the legal and regulatory environment in which clients and experts operate.
• Project Management: Multitask across parallel workstreams as a communications-intense frontline role, managing multiple projects from top-tier client organizations.
• Insight Facilitation: Serve as the critical link between clients and expert knowledge, facilitating connections through hour-long phone calls, surveys, or written research products.

The Must-Haves
• Background: Minimum qualification: Bachelor Degree. Career level: Entry-Level. This role requires strong academic credentials (undergraduate GPA of 3.3 or above), suitable for recent graduates.
• Experience: Relevant internship experience is required to apply for this position.
• Skills: Client-first mindset, professional communication, negotiation, persuasion, project management, and time management.
• Bonus: Noteworthy extracurricular achievement throughout school and university; applicants with STEM/OPT eligibility for US work authorization are welcome.