Associate – Client Service

Job Description

Associate, Client Service, 2027 | AlphaSights

The Tone:
This is a full-time role at AlphaSights, located in San Francisco with a hybrid work option. AlphaSights is a leading global information services company with over 2,000 professionals across nine cities, dedicated to connecting top investment funds, strategy consultancies, and Fortune 500 companies with specialized expert knowledge. This Associate position is a frontline commercial role that acts as the vital link between clients seeking critical insights and the niche experts who possess that knowledge. By facilitating these connections, Associates enable clients to elevate their decision-making, drive progress, and stay ahead in their respective markets, offering immediate personal impact and a structured career trajectory within the firm.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: Hybrid, San Francisco, CA
• Pay: $90000–$110000 yearly
• Team: Client Service
• Mission: Connect top-tier clients with niche expert knowledge to inform their decision-making and drive progress.
• Tech Stack: AI, AI-powered sourcing tools

What You’ll Actually Do
• Communication: Own end-to-end client-expert communications, spending significant time on the phone.
• Negotiation: Screen and negotiate with relevant experts to position the best possible matches for client requests.
• Sourcing: Leverage AI-powered sourcing tools to map complex industry value chains and identify appropriate experts.
• Contextual Understanding: Understand the project, market, and legal/regulatory environments in which clients and experts operate.
• Project Management: Multitask across parallel workstreams, managing multiple projects from top-tier client organizations.

The Must-Haves
• Background: Bachelor Degree. Entry-Level career experience in a commercial or client service-oriented domain.
• Experience: Relevant internship experience is required.
• Skills:
• Strong academic credentials, demonstrated by an undergraduate GPA of 3.3 or above.
• Fluent English communication and professional negotiation skills for client and expert interactions.
• Exceptional project and time management abilities, enabling effective multitasking across parallel workstreams and meeting tight deadlines.
• A client-first mindset combined with a gritty, resilient, and results-oriented approach in a demanding environment.
• A strong aptitude for learning and regularly upskilling on new tools and workflows, including those powered by AI.