Assistant Store Manager

Job Description

Sales Lead | State and Liberty Clothing Co.

The Tone:
This is a full-time role at State and Liberty Clothing Co., located in New Orleans, LA, with initial training provided at one of the company’s existing 40+ locations. State and Liberty is a specialized menswear brand dedicated to providing athletic-fit, performance-fabric clothing within the ready-to-wear and made-to-measure markets. The brand’s core mission is to ensure individuals with an athletic build find the perfect fit and feel in their dress clothing, with a primary focus on suiting and shirting. This Sales Lead position is critical for driving store success and delivering an unparalleled guest experience. The successful candidate will lead by example, cultivating a competitive, hard-working, and fun environment that inspires the team to achieve ambitious results and uphold the company’s commitment to quality and service.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: In-person, New Orleans, LA
• Pay: $18–$25 hourly
• Mission: Lead store operations and elevate the guest experience, ensuring customers receive the fit and feel they deserve in dress clothing.

What You’ll Actually Do
• Strategic Planning: Strategically plan day-to-day store operations by utilizing critical thinking skills, ensuring prioritization of business needs and timely delivery of feedback to adapt effectively.
• Guest Experience Leadership: Create and oversee an outstanding guest experience, taking accountability for all store aspects including products, operations, and people, to maintain the brand’s high standards.
• Service Excellence Assurance: Be accountable for the total guest experience, ensuring an authentic and outstanding level of service is consistently provided through comprehensive product knowledge, community engagement, and a strong culture.
• Authentic Brand Communication: Speak authentically and kindly about the company’s products, community, and culture, fostering an environment where both team members and guests feel comfortable doing the same.
• Comprehensive Operational Support: Perform various additional projects, duties, and assignments as required and/or requested, demonstrating a “no task is too small” attitude, from handling VIP customers to maintaining store cleanliness.

The Must-Haves
• Background: A professional with an entrepreneurial spirit and a business-ownership mentality, who views the store as their own venture and continuously innovates for great results. This role requires demonstrated leadership skills, a desire to lead from the front, and the ambition to grow as a leader within a customer-focused retail environment.
• Experience: Experience thriving in a high-energy, customer-focused environment, coupled with a proven track record of motivating, mentoring, and influencing others. The ideal candidate will be competitive and passionate about selling, team growth, and providing exceptional guest experiences.
• Skills: Excellent interpersonal and communication skills for engaging effectively with guests and team members. Possesses critical thinking abilities for strategic planning and adapting to business needs. Demonstrates a “no task is too small” attitude, ensuring all operational duties are handled efficiently.