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Job Description
About Company:
The provided information does not offer any details about the company itself other than it is called “The United Family”. We can infer that it is likely a retail company, given the role of Asset Protection Officer and the focus on securing assets, preventing theft, and ensuring a safe environment for team members and guests.
Job Description:
The Asset Protection Officer position at The United Family is a critical role responsible for safeguarding the company’s assets and ensuring a safe environment for both employees (Team Members) and customers (Guests). This involves a combination of proactive loss prevention, reactive theft apprehension, operational audits, and safety checks.
Detailed Breakdown:
• Core Responsibility: Securing all assets of The United Family while fostering a safe work and shopping environment.
• Guest Engagement: Prioritizing guest interaction by acknowledging, greeting, and engaging guests upon entering the officer’s area or department.
• Loss Prevention: Taking proactive measures to minimize losses from all potential sources within the store.
• Apprehension and Deterrence: Following corporate guidelines and state laws to apprehend shoplifters (guests) or internal theft (Team Members).
• Scheduling and Reporting: Adhering to daily work schedules assigned by the Asset Protection Officer Manager.
• Surveillance and Investigation: Conducting surveillance and investigations as directed by Asset Protection Management.
• Shrink Reduction: Collaborating with Asset Protection management on corporate programs aimed at reducing shrink (inventory loss).
• Operational Audits and Safety Checks: Performing store-level operational audits, walks, and safety inspections.
• Additional Duties: Completing other tasks as assigned by a supervisor.
Key Requirements:
• Age: Must be 18 years of age or older.
• Law Enforcement (Preferred): Preference is given to commissioned law enforcement officers.
• Communication: Strong verbal and written communication skills are essential.
• Physical Abilities: The role requires physical stamina, including bending, standing, lifting, squatting, climbing, walking, and running.
• Coaching and Feedback: Ability to accept supervisory coaching related to performance, work habits, and attitude.
• Decision-Making: Ability to function well under pressure and make sound decisions.
• Technical Skills: Ability to learn, use, and operate various computer software programs and other electronic tools.
• Multitasking: The ability to handle multiple tasks simultaneously.