Appointment Setter

Job Description

Entry Level Appointment Setter | TrustWareGate

The Tone:
This is a full-time role at TrustWareGate. TrustWareGate is a logistics and warehousing company dedicated to providing secure storage, detailed inventory management, and comprehensive distribution support for its business clients. The company’s core mission is to ensure products are handled, packaged, and prepared for shipment with utmost accuracy and efficiency. This Appointment Setter role is vital for supporting these daily logistics operations, serving as a central point for coordinating schedules, thereby ensuring efficient communication and smooth transitions between clients, drivers, and the internal warehouse teams.

The TL;DR
• Role: Early Career
• Type: Full-time
• Location: In-person

• Mission: To coordinate scheduling for deliveries, pickups, and warehouse appointments to ensure efficient communication and support daily logistics operations.
• Tech Stack: Email systems, Scheduling systems, Data entry software

What You’ll Actually Do
• Appointment Management: Schedule and confirm delivery and pickup appointments.
• Dock Logistics: Coordinate dock schedules and warehouse availability.
• Communication Hub: Communicate with clients, drivers, and internal teams regarding timing and logistics.
• Record Keeping: Maintain accurate scheduling records and updates.
• Operational Adjustments: Adjust schedules as needed to support operational efficiency.

The Must-Haves
• Background: High school diploma or equivalent.
• Experience: Entry-level role requiring reliable attendance in an operational environment.
• Skills: Strong organizational skills, strong communication skills, basic computer proficiency (email, scheduling systems, data entry), ability to multitask, and professional demeanor.