Americas Retail FX Intern

Job Description

About the Job: Americas Retail FX Intern

Overview

Connecting clients to markets – and talent to opportunity. StoneX Group is a Fortune 100, Nasdaq-listed provider with over 4,500 employees operating from more than 70 offices across six continents. We serve over 300,000 commercial, institutional, payments, and retail clients, focusing on innovation, human connection, and delivering world-class products and services to all types of investors.

StoneX Group offers endless potential for progression and growth across its four business segments, whether your ambition lies in connecting retail clients to trading opportunities or immersing yourself in institutional investing.

Business Segment Overview – Retail

Our Retail segment empowers individual investors by providing a range of innovative financial products rooted in market intelligence. Interns will gain exposure to an exciting world of wealth management tools, from FX and CFDs to precious metals, helping individual investors navigate the markets effectively.

StoneX Internship Program

Are you looking to gain real-world experience within an entrepreneurial culture? A StoneX Internship offers a unique opportunity to launch your career at a thriving global financial services firm. Our program provides dedicated development, support, career growth, and an endless array of opportunities. Interns can expect to make a significant impact on the business and experience a truly career-defining internship program.

Internship Perks:

In addition to invaluable real-world experience, StoneX is excited to offer interns several perks:

• Compensation: All interns are paid at a competitive rate.
• Socials: Networking and acclimation to the company, office, and city are vital. Various social events and local favorites are planned, with large events kicking off and concluding your internship.
• Access to Senior Leaders: Senior leaders are deeply involved from day one, delivering trainings, presenting on firm business, participating in weekly leadership calls, and attending social events.
• Training: Comprehensive virtual and in-person trainings are provided to onboard interns and connect them with the company globally.
• Mentorship: Each intern is paired with a mentor and a buddy to provide guidance, answer questions, and work alongside throughout the internship.
• Exam Preparation Support: Interns receive guidance and support to study for and take the SIE Entry Level Exam during the internship.

Responsibilities

Position Purpose

This internship role is designed to support the Americas Retail FX business in delivering best-in-class client service, trade support, and market & commercial insight across spot FX and related products. Working collaboratively with Commercial Management, Relationship Management, Sales, Trading, and Operations, the intern will be instrumental in:

• Preparing client activity reports.
• Monitoring trading activity and risk flags.
• Assisting with onboarding and KYC documentation.
• Maintaining CRM hygiene.
• Troubleshooting platform and pricing inquiries.

The role offers hands-on understanding of the retail trading space – from pre-trade onboarding preparation and relationship management of HNW clientele – while reinforcing our stringent standards for conduct, control, and client outcomes. Success in this role is measured by timely, accurate support that enhances client experience, strengthens pipeline conversion, and enables the desk to operate with speed, rigor, and transparency.

Job Responsibilities

• Onboard prospective clients who have submitted live account applications via outbound calls and emails.
• Address Not-In-Good-Order (NIGO) applications and guide clients through KYC requirements.
• Educate clients on FOREX.com’s trading platforms, tools, and product offerings (FX and CFDs).
• Provide guidance on funding options, platform navigation, and basic trade execution.
• Track client acquisition metrics and create reporting via CRM systems.
• Prepare daily trading activity reports to identify missed opportunities and churn risk.
• Utilize Power BI dashboards to provide analytics and insights of business performance.

Qualifications

Core Qualifications

• Proficiency in Microsoft Excel, other financial tools, and programming languages.
• Strong analytical and quantitative skills, with an aptitude for problem-solving.
• Exceptional attention to detail, organizational skills, and the ability to multitask in a high-pressure environment.
• Proactive attitude, willingness to learn, and openness to sharing ideas with the team.

StoneX Essential Qualifications

• Ability to maintain confidentiality and appropriately handle sensitive information with tact and discretion.
• Sound verbal/written communication abilities.
• Effective interpersonal skills.
• Sense of urgency.
• Honesty, curiosity, and tenacity.
• Strong work ethic and emphasis on attention to detail.
• The confidence to fail.

Early Careers Requirements

• Pursuing a bachelor’s degree from an accredited university in a relevant program.
• Graduating between December 2026 and August 2027 (entering penultimate year of university).
• Available for a June 2026 start date for an 8 – 10-week program.
• Proficiency with Microsoft Office suite (preferably Excel).
• Must be authorized to work in the US for any employer.

Working Environment

• 5 days in-office attendance required.
• Travel requirements (if applicable): Not specified for this role.