AI Transformation Specialist
Are you applying to the internship?
Job Description
About Channel Factory:
Channel Factory is an award-winning marketing technology company founded in 2010. They help top global brands and agencies maximize YouTube advertising and other emerging growth channels. Recognized for innovation by Cynopsis and as a fast-growing company by Inc., they serve over three hundred Fortune 500 companies. Channel Factory provides scalable, brand-safe, contextually aligned YouTube advertising software and services, leveraging a large proprietary data pool to create highly customized, contextually aware, and dynamically optimized campaigns. They are committed to becoming an AI-First and AI-Native organization, integrating AI into their product and operational processes. The company is headquartered in the United States with global offices in 20+ cities/countries. Channel Factory values diversity, collaboration, and results, fostering a strong start-up culture that balances critical thinking with pragmatic problem-solving. They are an equal opportunity employer committed to diversity and inclusion.
Job Description: AI Transformation Specialist
Channel Factory seeks an AI Transformation Specialist to lead operational excellence through the adoption of Generative AI (GenAI) technologies across all departments (Media Planning, Finance, Product, Sales, etc.). This role will be based in the United States and requires approximately 15% travel.
Key Responsibilities:
• Lead Enterprise-Wide AI+ Transformation: Define and execute the company-wide AI operational transformation strategy, guiding departments to transition from using AI as an add-on to integrating it as a core operating mode.
• Identify High-Impact Opportunities: Work across departments to identify workflows suitable for automation or augmentation with GenAI, prioritizing initiatives based on effort-impact analysis, value streams, and stakeholder readiness.
• Operationalize AI Use Cases: Develop use-case briefs, build proof-of-concept pilots (with internal or external AI partners), and support implementation of GenAI applications. Examples include GenAI co-pilots for campaign planning, automated client QBR generation, real-time language localization, and internal knowledge assistants.
• Drive Change Management: Promote the “AI+ mindset” through training, workshops, and establishing a network of departmental AI Champions to scale adoption.
• Ensure Responsible Use & Governance: Collaborate with Legal, IT, and Security to integrate privacy, data handling, and risk review protocols into all GenAI deployments.
Requirements:
• 5+ years of experience in operations, consulting, program management, or business transformation (e.g., Ops Lead in tech, strategy consultant with AI transformation experience).
• Proven track record of cross-functional program delivery.
• Ability to communicate effectively with various teams (Sales, Customer Success, Product).
• Demonstrated experience deploying GenAI tools in practical workflows. (Coding experience not required, but understanding of scoping and leading AI projects is crucial).
• Deep familiarity with GenAI tools (ChatGPT, Claude, Gemini, Notion AI, Airtable AI, etc.).
• Strong communication and influence skills; ability to lead workshops and align executives with frontline teams.
• Ability to travel a minimum of 15% annually.
Ideal Candidate Profile:
• Builder & Optimizer: Proficient in streamlining processes using systems thinking and modern tools.
• Curious Generalist: Broad understanding of GPTs, AI agents, and workflows.
• Change Leader: Able to motivate teams, overcome resistance, and promote innovation.
• Outcome-Obsessed: Focuses on achieving tangible improvements in team efficiency and speed.
Benefits:
• Competitive salary.
• Comprehensive medical benefits (Medical, Vision, Dental, and Life Insurance).
• Cell phone and Wifi reimbursement.
• NatureBox credit for snacks.
• Work-life flexibility.
