AI Transformation Specialist
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Job Description
About Channel Factory:
Founded in 2010, Channel Factory is an award-winning marketing technology company that helps top global brands and agencies maximize YouTube advertising. Recognized as a technology innovator by Cynopsis and one of the fastest-growing companies by Inc., Channel Factory has served over three hundred of the Fortune 500. They deliver scalable, brand-safe, contextually aligned YouTube advertising software and services. Utilizing a deep proprietary data pool, the company enables highly customized, contextually aware, and dynamically optimized campaigns, providing industry-leading performance for clients across all industries. Channel Factory is an equal opportunity employer committed to diversity and inclusion. They have employee resource groups focused on encouraging inclusion and diversity, including an LGBTQ+ committee. The company is headquartered in the United States with global offices in 20+ cities/countries. Channel Factory is on a mission to become an AI-First and AI-Native organization, aiming to integrate AI into its product and operational DNA.
Job Description: AI Transformation Specialist
Channel Factory seeks an AI Transformation Specialist to lead operational excellence through the adoption of Generative AI (GenAI) technologies across all departments (Media Planning, Finance, Product, Sales, etc.). This role will work directly with senior leadership and frontline teams.
Key Responsibilities:
• Lead Enterprise-Wide AI+ Transformation: Define and execute the company-wide AI operational transformation strategy, moving departments from “+AI” (AI as an add-on) to “AI+” (AI as a core operating mode).
• Identify High-Impact Opportunities: Map workflows in various departments (Product, Ad Ops, Sales, HR, Customer Success, Finance) suitable for automation or augmentation with GenAI, prioritizing initiatives based on effort-impact analysis, value streams, and stakeholder readiness.
• Operationalize AI Use Cases: Define use-case briefs, build proof-of-concept pilots (using internal or external AI partners), and support implementation. Examples include GenAI co-pilots for campaign planning, automated client QBR generation, real-time language localization, and an internal knowledge assistant.
• Drive Change Management: Champion the “AI+ mindset” through training programs, workshops, and by establishing a network of departmental AI Champions to scale adoption.
• Ensure Responsible Use & Governance: Collaborate with Legal, IT, and Security to embed privacy, data handling, and risk review protocols into all GenAI deployments.
Requirements:
• 5+ years in operations, consulting, program management, or business transformation (e.g., Ops Lead in tech, strategy consultant with AI transformation experience).
• Track record of cross-functional program delivery.
• Ability to communicate effectively with various teams (Sales, Customer Success, Product).
• Demonstrated experience deploying GenAI tools in practical workflows. (Coding experience not required, but understanding of scoping and leading AI projects is essential).
• Deep familiarity with tools like ChatGPT, Claude, Gemini, Notion AI, Airtable AI, etc.
• Strong communication and influence skills. Ability to lead workshops, coach VPs, and align executives with frontline teams.
• Ability to travel a minimum of 15% annually.
Ideal Candidate Profile:
• Builder & Optimizer: Enjoys streamlining processes using systems thinking and modern tools.
• Curious Generalist: Has explored GPTs, agents, and workflows and possesses a strong perspective on AI applications.
• Change Leader: Can motivate teams, address resistance, and promote innovation.
• Outcome-Obsessed: Focuses on achieving practical results that improve team efficiency and speed.
Benefits: Competitive salary, comprehensive medical benefits, cell phone and Wifi reimbursement, NatureBox credit, and work-life flexibility.
