Admission Officer
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Job Description
About Claremont McKenna College:
Claremont McKenna College (CMC) is an equal opportunity employer committed to a harassment-free educational and working environment. They comply with all applicable state and federal laws regarding equal employment opportunities and prohibit discrimination based on race, color, religion, sex (including gender, pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, ancestry, age, physical disability, mental disability, medical condition or medical leave, marital status, sexual orientation, or any other legally protected category. Harassment based on these grounds is also prohibited.
Job Description: Admission Officer
Basic Function: To support the College’s enrollment strategies through recruitment, evaluation, and yield programs for prospective and admitted students.
Detailed Responsibilities:
• Territory Management (20%): Serve as the territory manager for assigned US and international territories. This includes: visiting high schools (in-person and virtually), attending college fairs (in-person and virtually), hosting counselor programs, and managing volunteers in the assigned area. Requires up to three consecutive weeks and up to ten weeks of travel annually.
• Special Projects (20%): Work with the Director of Admission and a team of admission officers on assigned projects.
• Application Review and Evaluation (20%): Review and evaluate first-year and transfer applications according to College standards and policies. Participate in all admission committee meetings.
• Collaboration (5%): Collaborate across departments at CMC and within the Claremont Colleges Consortium to achieve enrollment goals.
• On-Campus Recruitment Support (15%): Lead on-campus information sessions, conduct interviews, handle phone calls and emails, welcome walk-in visitors, answer general inquiries, and lead campus tours as needed.
• On-Campus Program Support (10%): Support all on-campus recruitment and yield programs coordinated by the Admission Office.
• Other Duties (10%): Perform other duties as assigned by the Director of Admission.
Essential Functions: Regular attendance is mandatory. The successful candidate must demonstrate a commitment to diversity, equity, and inclusion, follow directions, work cooperatively, receive and respond to constructive criticism, maintain a positive attitude, and balance multiple tasks and priorities.
Qualifications:
• Education: Bachelor’s degree required.
• Experience: One year of experience as an admission counselor or one year of related professional experience in secondary or postsecondary education.
• Licenses: Valid driver’s license (or equivalent alternative transportation) is required; ability to be insured under the College’s authorized driver’s policy is required for driving College vehicles.
Required Knowledge, Skills, and Abilities:
• Professional skills in interacting with students, counselors, parents, and colleagues to promote the College’s interests (effective presentation, customer service, phone and email etiquette).
• Proficiency with online video platforms for virtual recruitment.
• Understanding and ability to communicate the College’s liberal arts mission and history.
• Excellent verbal, written, interpersonal, reading, and customer service skills; leadership skills to supervise student employees.
• Proficiency with Microsoft Office software (Word, Excel, Outlook) and Slate CRM.
• Ability to handle confidential information with discretion and tact.
• Strong organizational and time management skills; attention to detail.
Hours: Full-time (8:00 a.m. to 5:00 p.m., Monday-Friday), with required holiday, weekend, and evening work, and travel.
Classification: Full-time, 12-month, year-round, exempt, benefits-eligible position.
Physical Requirements: Ability to lift up to 30 lbs.
Salary Range: $68,640 – $70,000 per year (commensurate with qualifications and experience).
Background Check: Required. A post-offer physical agility test may be required for certain positions.
