Administrative Assistant

Job Description

Pay & Schedule

Pay Rate: $21.00 per hour

Schedule: Monday – Friday

About National Youth Advocate Program (NYAP)

National Youth Advocate Program (NYAP) has been diligently serving communities and clients since 1978, experiencing continuous growth each year. This expansion enables us to develop innovative programs that meet the ever-changing needs of those we serve.

We offer unique and personalized services for families and individuals across four key areas:

• Prevention/Intervention
• Positive Youth Development
• Out-of-Home-Placement
• Reunification/Permanency

At NYAP, we believe that if YOU can envision it, WE can do it! The possibilities are endless. We are dedicated to supporting our team members who are compassionate and committed to serving clients and communities, providing them with the necessary resources to make a direct impact on the lives of children, youth, and families.

Why Work at NYAP?

NYAP’s core value is a deep commitment to doing what is best for children, youth, and their families – a quality we actively seek in our newest team members.

We are proud to offer a comprehensive benefits package and a supportive work environment:

• Excellent Training & Development: Opportunities in topics such as PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT, and many more.
• Hybrid Schedule: Enjoy flexibility in your work week.
• Student Loan Repayment Assistance: Up to $1,200 per year!
• Comprehensive Health Benefits: Medical, Dental, and Vision insurance for you and your family.
• Generous Paid Time Off: 22 Days Off Each Year, plus 11 Paid Holidays Per Year!
• Competitive Salaries & Benefits: Including a 401(k).
• Summer Hours: Reduced work week during summer.
• Tuition Assistance: Support for your educational pursuits.
• Work Anniversary Trips: Rewarding long-term commitment.
• Peace Leave: Supporting your well-being.
• Supervision Hours: Available for staff working on Independent Licensure.
• Flexible Hours: To help balance work and life.
• Mileage Reimbursement: For work-related travel.
• Paternity Leave: Supporting new fathers.

Position Overview: Administrative Assistant

The Administrative Assistant performs administrative tasks in support of a department, unit, or program area, and may include supervision of support staff. By assignment, duties of an Administrative Assistant may also include office management, purchasing coordination, and/or contract purchasing and payment.

The ideal candidate must be well organized and able to interact effectively with agency staff and the general public.

Key Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Programs mission, values, and philosophies.
• Develop, review, and improve administrative systems, policies, and procedures.
• Support the Director of Program Administration and other hiring managers with related tasks.
• Arrange training sessions and workshops, and all other public relation events as requested.
• Enter all program information into the computer, maintain databases, and update all changes, additions, deletions, etc.
• Provide quarterly and annual reports as required/requested by manager.
• Provide training and supervision to area office specialists and other administrative staff as required.
• Provide appropriate documentation for the payment of all expenses incurred by the agency, and maintain an ongoing log of agency bills and expenditures if required.
• Attend meetings and record and distribute meeting minutes as assigned by the Director.
• Ensure the office is stocked with necessary supplies and all equipment is working and properly maintained.
• Plan, schedule, and promote office events, including meetings, conferences, interviews, orientations, and training sessions.
• Oversee special projects and track progress towards company goals.

Minimum Qualifications

• Education: High School Diploma or GED equivalent. Some college preferred.
• Insurance: Must maintain 100,000/300,000 Bodily Injury car insurance as required by agency.
• Background Check: Must be able to pass a background check.
• Experience:
  • Experience supporting a team.
  • Experience navigating and excelling in a high-volume call setting.
  • Previous experience working in crisis/critical care preferred.
  • Previous experience and proficiency in the use of various office machines, including computers.
  • Basic bookkeeping skills and experience.
• Technical Proficiency:
  • Proficiency with Microsoft Office, including Excel and Word.
  • Proficient use of desktop and laptop computers, smartphones and tablets, printers, fax machines and photocopiers as well as software including word processing, spreadsheet, and database programs.

Desired Skills & Attributes

The ideal candidate will also possess the following skills and attributes:

• Excellent customer service and communication skills.
• Ability to maintain confidentiality.
• Decisive in a high-paced environment.
• Strong attention to detail and meticulous.
• Ability to interpret data with strong analytical skills.
• Sensitivity to cultural diversity.
• Enthusiastic self-starter.
• Excellent oral and written communication skills.
• Strong organizational and administrative skills.
• Effective problem-solving and decision-making skills.
• Works well independently and as a team member.

Application Information

If this describes YOU, please apply today!

Visit: www.nyap.org/employment

The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.

National Youth Advocate Program is an Equal Opportunity Employer, including disability/veterans.