Accounts Receivable Analyst

Job Description

Accounts Receivable Specialist – OCS | Lavazza Group

The Tone:
This is a full-time role at Lavazza Group, located in New York, New York, with a hybrid work model. Lavazza is an internationally recognized coffee group, operating in 90 countries with over 5,000 employees across 30 companies, distributing and marketing coffee products and machines. This role is crucial to the financial health of Lavazza North America, contributing to robust financial controls, accurate reporting, and efficient cash flow management across various commercial channels. The specialist’s work directly supports profitable growth and strengthens financial insight across the business by ensuring precise management of accounts receivable.

The TL;DR
• Role: Full Time
• Type: Hybrid
• Location: Hybrid New York, NY

• Team: Finance team at Lavazza North America supports financial health by leading planning, budgeting, forecasting, reporting, and analysis across commercial channels.
• Mission: This person solves billing and payment discrepancies, maintains accurate receivable records, and supports month-end and year-end close activities to strengthen cash flow management.
• Tech Stack: SAP, HighRadius (preferred), Microsoft Excel, Word, PowerPoint, Outlook

What You’ll Actually Do
• Payment Processing: Process incoming customer payments and accurately apply cash to customer accounts, ensuring timely and correct record-keeping.
• Collections Support: Analyze aged receivables, identify overdue balances, and actively support collection strategies to effectively reduce outstanding accounts.
• Discrepancy Resolution: Investigate deductions, rebates, short payments, and account discrepancies in partnership with customers and various internal stakeholders to achieve timely resolution.
• Financial Close Support: Support month-end and year-end close activities by meticulously ensuring all receivable transactions are recorded accurately and submitted on schedule.
• Reporting & Documentation: Prepare detailed accounts receivable reports and execute transactions within SAP and related finance systems, adhering strictly to company policies and procedures.

The Must-Haves
• Background: Bachelor’s degree in Finance, Accounting, Business, or a related field; or equivalent professional experience providing a foundational understanding of financial principles.
• Experience: 3-5 years of demonstrated experience in accounts receivable, collections, deductions management, or customer account reconciliation, specifically within a business-to-business environment. This includes practical experience applying cash, researching payment discrepancies, and managing aged receivables. Experience supporting month-end close, audit requests, and documentation requirements for accounts receivable transactions is also essential.
• Skills: Working knowledge of order-to-cash processes, accounts receivable controls, and basic accounting principles. Proficiency using enterprise resource planning (ERP) systems, including SAP, for financial reporting and transaction execution. Strong proficiency using Microsoft Excel, Word, PowerPoint, and Outlook to prepare reports, analyze account data, and manage business correspondence. Demonstrated experience resolving customer account issues through thorough research, documentation, and cross-functional follow-up.
• Bonus: Previous experience in the consumer packaged goods (CPG), coffee, or beverage industry. Experience with HighRadius or similar accounts receivable automation tools.