Account Management Sales Leader

Job Description

Manager, Emerging Account Management | MaintainX

The Tone:
This is a full-time role at MaintainX, a leading mobile-first work execution platform for industrial and frontline teams. MaintainX helps customers like Duracell, McDonald’s, and Shell cut unplanned downtime and run better operations across millions of managed assets. As a Manager, Emerging Account Management, you will play a critical role in coaching and mentoring Account Managers, ensuring they meet and exceed their sales and revenue targets, directly contributing to the expansion and success of MaintainX’s customer portfolio within English-speaking markets.

The TL;DR
• Role: Full Time
• Type: Full-time
• Location: Remote

• Team: Account Management team, managing Emerging Market Account Managers
• Mission: To ensure the success of Emerging Market Account Managers by providing coaching, mentorship, and guidance to meet and exceed individual and team goals.

What You’ll Actually Do
• Operations Management: Manage the day-to-day operations of the team, creating and implementing processes to ensure efficient operation and goal achievement.
• People Management: Own all people management tasks for direct reports, including hiring, onboarding, offboarding, career development, and performance management.
• Performance Coaching: Provide consistent coaching through one-on-ones, pipeline reviews, and direct involvement in customer calls to develop team skills.
• Revenue Strategy: Implement strategic processes and expand outbound sales programs to help the team achieve their revenue targets.
• Reporting & Forecasting: Ensure accurate forecasting and implement measures to report on future pipeline, providing weekly reports on team success, wins, and challenges.

The Must-Haves
• Background: Manager. Proven sales leadership within an Account Management context for B2B organizations.
• Experience: 3+ years of experience leading Account Management teams, including recruiting, hiring, and developing talented individuals.
• Skills: Analytical thinking for data-driven decisions, ability to identify and recommend process improvements, and strong coaching and mentoring abilities.
• Bonus: Experience in a fast-growth environment, or in sales within the CMMS industry or a B2B SaaS startup.