Education
- University/College: San Jose State University
- Major: NA
- Minors: NA
- Start Date: NA
- University/College: Sathyabama University
- Major: NA
- Minors: NA
- Start Date: NA
Work Experience
Senior Associate Pay Services, Emp Svcs
Amazon NASupervised large-scale payroll data for U.S. operations, revising efficiency by 30% through automation and streamlined workflows. Modified payroll operations using ADP, PeopleSoft, Alteryx, and RPA, decreasing ticket processing time by 30% and revamping service levels by 20% through data-driven insights. Led cross-functional HR Ops projects with Agile and Waterfall methodologies, accelerating delivery timelines by 15% and cutting customer service response times by 25% through automation. Served as Scrum Master for a 20-member global team.
Skills:
- Data Analysis
- Excel
- Microsoft Suite
- Python
ERC Associate Ops -Admin
Amazon NAAssured payroll accuracy for high-volume U.S. operations, decreasing pay defects by 20% through SOP updates, system audits, and quality assurance. Accelerated team efficiency by 15% by deploying project management tools, enhancing resource allocation to boost profitability by 10% and revising client satisfaction by 15%. Recognized as a top performer, earning multiple awards, including 'Dazzler of the Month,' for exceeding performance metrics. Trained and mentored 15+ team members, maintaining service levels above 95% for consistent operational excellence.
Skills:
- Data Analysis
- Excel
- Microsoft Suite
- Python
Equal Employment Opportunity
- LGBTQ: NA
- Ethnicity: NA
- Disability: NA
- Veteran: NA
- First-generation College Student: NA
- Pell Grant Eligibility: NA
- Work Authorization: NA
- Visa Sponsorship: NA
Certification & Awards
NA
NANA
Personal Information
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Experience Time
NA
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Gender
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Age
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Currently pursuing
Certificate
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Languages
NA
Skills
NACareer Interest
Open to Different Industries
No
Location Type:
NA
Location:
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Employment Type:
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