• University: Pace University
• College: NA
• Major: Finance & Financial Management
• Minors: NA
• Start Date: 04 September 2023

• University: University Of Greenwich
• College: NA
• Major: International Business
• Minors: NA
• Start Date: 13 September 2018

• University: Amity University, Gurgaon, Amity Global Business School
• College: NA
• Major: Business Administration & Management
• Minors: NA
• Start Date: 17 January 2013

Supervisor

Created custom excel templates to capture key financial metrics and trends for strategic decision making. Ensured accurate record keeping for employee work hours and compensation to improve payroll operations. Tracked financial transactions to provide overview of expenditures, enabling management of operational costs. Coordinated scheduling of 12 staff shifts to ensure adequate coverage and optimal productivity levels.

Customer Service Executive

Maintained detailed records of customer interactions and feedback in CRM systems. Implemented structured feedback collection including surveys and social media monitoring tools. Delivered excellent customer service through active listening and quick-thinking problem-solving skills. Processed cash and credit transactions at register, helping with 300+ customers daily at fast paced location.

Retail Associate (part-time)

Ensured smooth store operations during match days and regular days. Assisted fans and customers with inquiries, purchases, and promoted merchandise to maximize sales revenue. Supported visual merchandising efforts to create appealing and engaging product displays.

Supervisor

Created custom excel templates to capture key financial metrics and trends for strategic decision making. Ensured accurate record keeping for employee work hours and compensation to improve payroll operations. Tracked financial transactions to provide overview of expenditures, enabling management of operational costs. Coordinated scheduling of 12 staff shifts to ensure adequate coverage and optimal productivity levels.

Customer Service Executive

Maintained detailed records of customer interactions and feedback in CRM systems. Implemented structured feedback collection including surveys and social media monitoring tools. Delivered excellent customer service through active listening and quick-thinking problem-solving skills. Processed cash and credit transactions at register, helping with 300+ customers daily at fast-paced location.

Retail Associate (part-time)

Ensured smooth store operations during match days and regular days. Assisted fans and customers with inquiries, purchases, and promoted merchandise to maximize sales revenue. Supported visual merchandising efforts to create appealing and engaging product displays.

• LGBTQ: NA
• Ethnicity: NA
• Disability: NA
• Veteran: NA
• First-generation College Student: NA
• Pell Grant Eligibility: NA
• Work Authorization: NA
• Visa Sponsorship: NA