• University/College: University of California San Diego - Recreation
• Major: Business Analytics
• Minors: NA
• Start Date: 25 July 2024

Fulltime - Consultant

Streamlined quote-to-contract time by ~50% by leading the implementation of a new front- end solution collaborating with developers and testers ensuring effortless UX experience • Partnered with marketing team to analyze user metrics via Power BI while conducting A/B testing to optimize key features driving 25% increase in engagement and 15% boost in conversions • Spearheaded quality assurance for three releases by defining release success criteria in addition to validating 10,000+ records for accuracy enhancing system reliability • Enhanced team efficiency by 40% by introducing structured quarterly performance reviews, KPI-driven workflows, and agile alignment with product roadmaps, streamlining sprint execution

Full time - QA Lead-Product Quality

Led five software releases with QAE for Fire TV Remote with 100 % test coverage reducing post-release defects, generating 20% revenue increase • Participatedinrefining20+features,translatingrequirementsintoepics,userstories,andtestcases—ensuringseamless integration with Fire TV Recast and Stick • Presented KPI insights and automation feasibility reports to stakeholders, focusing on BAT, regression milestones, along with bottlenecks and improvement areas, resulting in 34% efficiency increase in test process • Recognized as 'Star of the Year' for automating performance and scalability testing (Python, Appium), strengthening Fire TV Remote’s stability and contributing market growth in Q2 2021

Full time - Program Analyst

• Created 200+ test cases for digital payment system, identifying 35+ critical API bugs, resulting in a 30% improvement in platform stability and transaction success rate

• LGBTQ: no
• Ethnicity: Asian
• Disability: no
• Veteran: no
• First-generation College Student: yes
• Pell Grant Eligibility: yes
• Work Authorization: yes
• Visa Sponsorship: yes