Radiology Clinical Support

Job Description

About the Company

Presbyterian Healthcare Services is a locally owned, not-for-profit healthcare system in New Mexico, founded in 1908. Its mission is to improve the health of patients, members, and the communities served. It encompasses nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Presbyterian is the state’s largest private employer with nearly 14,000 employees, including over 1,600 providers and nearly 4,700 nurses. Its health plan serves over 580,000 members statewide, offering Medicare Advantage, Medicaid (Centennial Care), and Commercial health plans. The organization has grown from a small tuberculosis sanatorium to a statewide system serving over 875,000 New Mexicans, driven by the dedication of its physicians, nurses, employees, board members, and volunteers.

Presbyterian’s Regional Delivery System comprises a network of six hospitals and medical centers located in rural New Mexico (Clovis, Espanola, Ruidoso, Santa Fe, Socorro, and Tucumcari). These regional facilities employ over 1,600 clinical and non-clinical staff and offer a variety of services including general surgery, pediatrics, heart, and cancer care, providing close-to-home care for their communities.

The organization is committed to improving community health through initiatives like hosting growers’ markets and partnering with local communities. For its employees, Presbyterian offers a robust wellness program, which includes free access to on-site and community-based gyms, nutrition coaching and classes, and wellness challenges. More details on employee benefits are available on their careers website.

New Mexico, the state where Presbyterian operates, is experiencing steady population growth and features a low cost-of-living. It boasts varied landscapes (mountains, forests, canyons, lakes, caverns, hot springs, sand dunes) that attract filmmakers globally. The state offers endless recreational opportunities for an active lifestyle, including hiking, golfing, biking, skiing, snowboarding, and boating. Presbyterian Healthcare Services is an AA/EOE/VET/DISABLED employer, committed to being a drug-free and tobacco-free workplace with smoke-free campuses.

Job Description

This job involves providing clinical assistance and support to the Radiology department (X-ray/US/CT/MR/NM/IR). The role is performed under the direct supervision of a Licensed Radiology Professional.

Type of Opportunity: Per Required Need (PRN), indicating varied days and hours.
FTE: 0.001000
Exempt Status: No

Qualifications:
• Education:
• Essential: High School Diploma or GED.
• Certifications:
• Current Basic Life Support (BLS) Certification is required.
• Other Requirements:
• Must be actively enrolled as a student in an accredited Radiologic Technology program in preparation for registry (ARRT/ARDMS).

Responsibilities:
The role encompasses a variety of clinical and clerical support functions, many of which require access to hospital and radiology software systems (Epic, RIS, PACS):

• Order Management & Pre-procedure Checks (Requires Epic Access):
• Ensuring imaging orders are correct and available for technologist review.
• Reviewing scheduled procedures to ensure pre-procedure labs are ordered.
• Obtaining lab results and checking for allergies and implants prior to scheduled examinations.
• Patient Scheduling & Communication (Requires Epic Access):
• Transcribing, scheduling, and rescheduling patient examinations.
• Documenting all necessary information and providing prep instructions.
• Scheduling other exams based on pre-procedure provider protocols.
• Answering calls promptly and courteously, taking accurate messages.
• Assisting the imaging technologist and radiologist by contacting referring providers.
• Patient & Record Management:
• Providing copies of imaging records and uploading images in the PACS system for patients.
• Following HIPAA rules associated with EMR information.
• Assisting patients with forms, access to exam rooms, and changing clothing.
• Transporting patients from the department to patient pick-up, and to/from clinical areas to the department.
• Environmental Maintenance & Supplies:
• Cleaning and disinfecting/preparing and maintaining patient examination rooms, holding bays, and waiting areas.
• Maintaining orderliness and cleanliness of work areas.
• Checking equipment supplies and accessories regularly.
• Maintaining stock of supplies for department examination rooms.
• Compliance & Professional Development:
• Maintaining established department policies, procedures, objectives, quality assurance, and safety standards.
• Enhancing professional growth and development through participation in education programs, current literature, in-service meetings, and workshops.
• Attending meetings as required.
• Other Duties: As assigned.

Compensation:
The maximum offer for this position is up to USD $25.96/Hr. The compensation range considers various factors including experience, training, internal equity, and other business/organizational needs.