Marketing Intern

Job Description

Here’s a detailed breakdown of the company and job description:

About Company

• Lensa: Lensa is a career site that assists job seekers in finding employment in the US. It is not a staffing firm or agency and does not directly hire for the jobs it lists. Instead, Lensa promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. For this specific role, Lensa partners with DirectEmployers to promote the job for Parker Hannifin Corporation. When users click “Apply Now” or “Read more” on Lensa, they are redirected to the job board or employer site, where any collected information is subject to that site’s terms and privacy notice. If you have questions about the job posting, Lensa provides an email for support.

• Parker Hannifin Corporation / Parker Aerospace / Securaplane: The job is ultimately for Parker Hannifin Corporation, specifically within Parker Aerospace. Parker Aerospace focuses on developing technologies and innovative solutions to enable reliable, efficient, and increasingly sustainable flight for the entire lifecycle of aircraft, including aftermarket support. Their mission is to “make the extraordinary happen” and shape the future of aviation through their passionate people, deep engineering expertise, and differentiated technologies, in partnership with customers. The internship position is within Securaplane, a part of Parker Aerospace, implying the intern will support its specific operations and customer base. Parker is also noted as an Equal Opportunity and Affirmative Action Employer committed to diversity and inclusion, with certain positions subject to US export compliance and/or government contracting citizenship eligibility requirements, and operates a drug-free workplace.

Job Description (Detailed)

Position Summary

The Marketing Intern serves as a crucial link between Securaplane and its Customer base. The primary goal is to provide product and service information and resolve product and service issues. This role involves direct interaction with customers to generate product and service orders. The intern will support critical customer business workflows, including:

• Order management process, from quoting to shipping.
• Customer issue resolution, particularly concerning customer deliveries through payment.
• Ensuring contract and business compliance, requiring knowledge of trade export compliance.
• Covering processes and procedures related to both production and repair.

This is a year-round internship position with the potential to last through graduation. Candidates must be local to the Tucson/Oro Valley areas in Arizona.

Core Responsibilities

The intern will be responsible for a variety of tasks, primarily focused on marketing support, data analysis, and sales team assistance:

• Marketing Collateral Development: Develop and create product-based marketing collateral to support the Sales team’s customer engagement.
• Material Refresh: Refresh current marketing and promotional materials.
• Sales Presentation Support: Assist with the development of sales presentations and product demonstration material for promotional activities.
• Customer/Product Capture Plans: Support the completion of customer and product capture plans.
• Sales Data Collection & Analysis: Collect and analyze historical sales and bookings data to understand sales activity broken down by customer, product, region, and segments.
• Trend Analysis: Utilize sales and bookings data to develop and interpret trend analysis.
• Performance Reporting: Develop sales and booking reports to identify actual performance versus forecast at the product, platform, and customer levels.
• CRM Management: Review CRM (Salesforce) funnel management and assist the Sales team in maintaining opportunities in their current state.
• Market Segmentation: Conduct market segmentation using the installed fleet database and present findings to territory sales managers.
• Installed Product Database: Develop an installed product database by platform.
• Other Responsibilities: Perform other duties as assigned.
• Attendance: Regular, consistent, and punctual attendance is required, with potential for nights, weekends, variable schedules, and additional hours as necessary.

Job Specifications

• Education: A minimum of 3 years of study towards an undergraduate degree in Marketing or a similar field is required.
• Experience: None required, indicating this is an entry-level internship opportunity.
• Certifications: None required.
• Work Schedule: The intern is expected to work between 12 and 30 hours per week, depending on their school schedule and commitments. This is a year-round internship with the potential to last through graduation. Work hours are flexible and determined based on school schedule, with up to 20 hours per week during the school year and potential for more hours during breaks and in the summer. Candidates must be local to the Tucson/Oro Valley areas.
• Physical Requirements: The role primarily involves approximately 80% sitting and 20% standing/walking indoors. It may require lifting and carrying up to 40 lbs, using head and neck in static and dynamic positions, light lifting from various heights, and minimal heavy lifting, bending, twisting, climbing, or exposure to hazardous conditions. Typing with a computer and keyboard is essential.

Skills

Candidates for this role should possess a blend of customer service, technical, and analytical skills:

• Customer Service & Communication:
• Capable of resolving customer issues and interpreting customer order requirements, then translating them into company capabilities.
• Experience with high telephone usage and proper telephone etiquette.
• Outstanding interpersonal skills, a positive attitude, and outlook.
• Excellent verbal and written communication skills.
• Flexible, open-minded listener and learner.
• Technical & Analytical:
• Strong working knowledge of Microsoft Suite applications (Word, Excel, PowerPoint, Outlook is a must).
• Demonstrated ability to work at all levels of a customer organization.
• Analytical, fact-based problem solver.
• Work Ethic & Teamwork:
• Able to perform in a multitasking, fast-paced environment.
• Strong team player; ability to work on cross-functional teams.
• Preferred Knowledge/Experience:
• Experience in, or ability to decipher, contracts, regulations, and procedures; previous experience with contract administration is preferred.
• Knowledge of FAA, FAR, DFAR (Federal Aviation Administration / Federal Acquisition Regulation / Defense Federal Acquisition Regulation) is preferred.
• Web-based applications and system administration experience; direct customer portal experience is preferred.