AI Chatbot Development Intern
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Job Description
About Company:
Brightstar is a global leader in lottery, providing secure technology and comprehensive solutions. They focus on lottery operations, retail and digital solutions, and lottery games. Brightstar has a local presence, partnering with governments and regulators. The company employs approximately 6,000 people.
Job Description:
Brightstar is offering an internship opportunity for a self-driven individual to independently develop an intelligent chatbot. The chatbot will answer engineer questions using wiki pages, SharePoint documents, JIRA, etc. This is a hands-on role involving design, development, and deployment using Microsoft Azure AI and cloud tools. The intern will work independently, supported by other teams, to deliver a working prototype by the end of the internship.
Responsibilities:
• Lead the design and development of a chatbot capable of querying iLottery documents via natural language.
• Implement a Retrieval-augmented Generation (RAG) architecture using:
• Azure OpenAI Service (GPT models)
• Azure AI Search to index and retrieve content
• Azure Blob Storage to host source documents
• Build backend logic using Azure Functions, or another serverless approach
• Design a simple front-end (e.g., web app or bot interface) for user interaction
• Ensure basic access control (e.g., via Azure AD) for internal security
• Run tests and improve chatbot quality based on test feedback
• Present your final working solution and documentation
