Pharmacy Technology Management (Clinical) Internship

Job Description

About the Companies

Lensa is a career site dedicated to helping job seekers find employment opportunities within the US. It is important to note that Lensa is not a staffing firm or an agency, and it does not directly hire for the jobs it advertises. Instead, Lensa functions as a promoter, advertising job openings on platforms like LinkedIn on behalf of its direct clients, recruitment advertising agencies, and marketing partners. For this specific internship, Lensa is partnering with DirectEmployers to promote the position on behalf of BlueCross BlueShield of Tennessee (BCBST).

BlueCross BlueShield of Tennessee (BCBST) is described as Tennessee’s largest health benefit plan company, established in 1945. Its mission is to help Tennesseans achieve good health, and it emphasizes its role as a local entity deeply rooted in the community. BCBST operates as a remote-first organization, meaning many of its employees primarily work from home. Positions are categorized as fully remote, partially remote, or office-based. While BCBST hires remote employees from across the U.S., it explicitly excludes applicants residing in California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants from these restricted states may be considered if they relocate to an approved state at their own expense before starting the position. Relocation benefits may be available for those who move to Chattanooga, TN.

BCBST maintains strict hiring policies, including an Equal Employment Opportunity (EEO) policy, ensuring recruitment, hiring, training, and promotion without discrimination based on various protected characteristics. The company also has a firm stance against unsolicited assistance from search firms for employment opportunities. Furthermore, effective 2017, BCBST implemented a Tobacco-Free Hiring Statement, meaning it no longer hires individuals who use tobacco or nicotine products in any form in Tennessee and where state law permits. All job offers are contingent upon passing a background check that includes an illegal drug and tobacco/nicotine test.

Job Description: Pharmacy Technology Management (Clinical) Internship

This internship with BlueCross BlueShield of Tennessee offers a unique opportunity for students to gain hands-on experience in Pharmacy Technology Management, with a focus on Clinical aspects.

Key Responsibilities and Tasks:

• Process Management: Interns will assist with the management of various processes, including user ID management, system setup, and handling eligibility issues related to pharmacy technology.
• Issue Resolution: A significant part of the role involves addressing and resolving issues. This includes submitting tickets to both external vendors and internal teams, and developing an understanding of system fundamentals to aid in problem-solving.
• Tracking and Support: Interns will be responsible for maintaining tracking logs to monitor progress and issues. They will also act as advocates for internal customers, ensuring their technology-related needs are met.
• Technology-Focused Support: The role involves managing various support tasks that are centered around pharmacy technology.

Working Environment and Required Qualities:

This internship is specifically designed for individuals who can work independently, remotely, and without direct supervision. This makes it an ideal fit for rising seniors or graduate-level students who possess a background in business, technology, or project management.

Learning Opportunities:

Interns will work closely with technology managers and project managers, providing valuable exposure and insights into:

• Production support processes.
• The project lifecycle within a corporate environment.
• Comprehensive pharmacy technology management.

General Job Qualifications:

• Education:
• Must be an active college student (in an accredited college or university) who has completed a minimum of two years of college.
• Recent college graduates and students currently enrolled in a Masters or Doctoral program (in an accredited college or university) are also eligible.
• Applicants are required to provide transcripts.
• Experience: Varies based on the line of business; specific responsibilities and preferred qualifications for this role are detailed above.
• Skills/Certifications:
• Ability to prioritize, work independently, and effectively manage time and resources.
• Strong written and verbal communication skills.
• Proficiency in computer skills and experience with Microsoft Office (Outlook, Word, Excel, and PowerPoint).
• Appropriate decision-making skills are required.
• GPA Requirement: Must have a 2.75 GPA or higher.
• Eligibility Exclusion: Active full-time BCBST employees are not eligible to participate in this internship program.

Additional Details:

• Number of Openings Available: 1
• Worker Type: Intern (Trainee)
• Company: BCBST BlueCross BlueShield of Tennessee, Inc.