Pet Stylist
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Job Description
About Petco
Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. They have 29,000 employees and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers.
Job Description: Pet Stylist
As a Pet Stylist at Petco, you will provide professional grooming services to customers’ pets, ensuring exceptional care and customer satisfaction. This role involves:
• Performing expert-level professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning.
• Prioritizing the safety, comfort, and well-being of the pets in your care.
• Delivering a high level of customer service to pet parents.
• Completing additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager.
• Operating and maintaining various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Monitoring pets for any signs of discomfort, illness, or injury, and promptly reporting any concerns to pet owners and store management
• Evaluating individual needs of each pet, taking into consideration coat type, skin conditions, temperament
• Interacting professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns
• Educating and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet
• Maintaining a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains
• Utilizing knowledge and understanding of Petco’s grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon
• Training, supporting, and supervising entry-level trainees in the absence of a Grooming Salon Leader
