Customer Service Representative
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Job Description
About Company:
Papa John’s emphasizes diversity as a strength and competitive advantage, encouraging individuals to bring their unique contributions to the team. The company focuses on making customers happy by providing hot, made-to-order meals. People are a top priority, with employees considered the “secret ingredient” and part of a “pizza family.” Papa John’s is presented as a company that offers opportunities for career growth, with many Restaurant Customer Service Representatives advancing to roles like driving, shift management, or even General Manager positions. They aim to improve existing skills and teach new ones. The company values hard work and commitment to quality and service, promising “possibilities” in return.
Papa John’s offers various benefits (which vary based on hours and position), including Medical, Dental, Paid Vacation, and 401(k). They provide weekly paychecks, flexible hours, 50% off discounts on food, direct deposit and debit (pay) card options, and ongoing training programs.
The company states it is always moving forward, offering a fulfilling career. Papa John’s is a Federal Contract employer that participates in E-Verify to confirm employment eligibility and is an Affirmative Action and Equal Opportunity Employer.
Job Description (Customer Service Representative):
The Customer Service Representative role at Papa John’s involves being the “face” for customers, ensuring they receive hot, made-to-order meals. Alternatively, responsibilities might include working on the makeline, preparing food. This position is suitable for those looking for a part-time or second job, and it also serves as a starting point for a career within the company.
Critical Ingredients (Requirements):
• A great attitude and a desire to be part of a team.
• Basic math skills.
• Solid problem-solving skills.
• A passion for quality.
• A mind for business.
• The capability to treat others with dignity and respect.
• Must be at least 16 years old (Note: 18 years old is required for delivery drivers).
• Ability and desire to work nights and weekends, as these are very busy times.
• Ability to lift or move up to 25 pounds.
• Ability to stand for prolonged periods.
