Bakery Clerk
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Job Description
About Festival Foods
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.
Job Description
Job Title: Bakery Clerk
Reports To: Bakery Department Manager
At Festival Foods, our bakery associates play a key role in creating memorable moments for our guests. We pride ourselves on offering a dynamic and creative environment where you can contribute to a fun and fresh assortment of bakery delights.
As a Bakery Clerk, you’ll be at the heart of our bakery operations, ensuring every guest receives exceptional service. You’ll assist guests in finding the perfect bakery items, take special orders with precision, and package products with care. Your creativity will shine as you contribute to our bakery offerings, enhancing special occasions and everyday moments alike.
What You’ll Do:
As a Bakery Clerk, You Will Be Responsible For:
• Provide Exceptional Guest Service: Providing excellent guest service is at the heart of what we do. Whether it’s a friendly greeting, answering questions or addressing guest concerns, you’ll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
• Assist guests in locating specific bakery items and handling special requests with care.
• Take accurate orders for cakes and other custom bakery products.
• Answer phone calls courteously and helpfully, providing information and assistance as needed
• Merchandising
• Package and price items, maintaining quality and minimizing waste.
• Replenish bakery products to ensure availability and appealing display standards.
• Monitor and manage stock levels, restocking products promptly to meet demand.
• Food Safety:
• Ensure product freshness and presentation by rotating stock and removing outdated items.
• Maintain cleanliness and organization of work areas, shelves, and the sales floor.
• Adhere to food safety protocols and maintain accurate records.
• Uphold Festival’s quality standards, ensuring product quantity expectations are met promptly.
• Flexibility: Perform other duties as needed to support the team.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
What We’re Looking For
To be successful in the Bakery Clerk role, you should have:
• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication Skills: Good oral and written communication skills.
• Safety Awareness: Complete understanding of all safety requirements and company safety policies.
Physical Demands And Work Environment
• Standing for extended periods of time (80% of time)
• Lifting up to 50 pounds on an occasional basis (20% of time)
• Frequently near moving machinery (50% of time)
• Occasional exposure to extreme temperatures (20% of time)
Work Schedule: This position offers flexibility for both part-time and full-time hours, including mornings, afternoons, evenings, weekends, and holidays based on your availability.
