Deli Clerk

Job Description

About Festival Foods

We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

Job Description

Job Title: Deli Clerk (Part Time)

Reports To: Deli Manager

Join the Festival Foods Team as a Part-Time Deli Clerk! In this role, you’ll be passionate about food service and enjoy providing customers with delicious meal options for breakfast, lunch, and dinner. You’ll play a crucial role in food preparation and guest service in a retail grocery store environment.

What You’ll Do:

• Provide Helpful Service: Greet guests, answer questions, and address concerns with professionalism and care.
• Guest Assistance: Help guests locate items and answer Deli Department telephone calls professionally.
• Order Fulfillment: Receive, prepare, and fulfill guest orders and special requests with attention to detail and quality.
• Customer Service: Address guest concerns and resolve issues promptly.
• Quality Control: Inspect, rotate, maintain proper temperatures, and replenish all deli products on display to ensure high standards.
• Inventory Management: Maintain proper inventory levels in the deli storage, including containers, lids, spoons, tags, and more.
• Food Safety: Maintain food safety logs and adhere to all safety standards.
• Efficiency: Ensure all quality standards, including quantity expectations, are met by 10 am and 5 pm daily.
• Honor Commitments: Regular, timely attendance in compliance with the work schedule.
• Support the Team: Other duties as assigned.

What We’re Looking For:

• Customer Focus: Ability to deal tactfully and effectively with guests and all personnel.
• Communication Skills: Good oral and written communication skills.
• Effective Problem-Solving: Ability to quickly assess and resolve issues in a dynamic and stressful work environment, while supporting team members.
• Safety Awareness: Comprehensive understanding of safety requirements and company safety policies, including proper training on slicers, lifting techniques, trash compactors, and balers.
• Food Knowledge: Knowledge of the retail food business, perishable department operations, and merchandising skills, with the ability to make timely and effective decisions.

Physical Demands And Work Environment

• Lifting up to 50 pounds on an occasional basis.
• Full range of upper body motion.
• Ability to work at a fast pace.
• May be exposed to extreme temperatures.

Schedule

The Deli Clerk is a position with a flexible work schedule that includes weekdays, weekends, and holidays.

Why Join Us?

By joining our deli team, you will become part of a community that values quality, collaboration, and exceptional food service in a fast-paced environment, with restaurant-like cooking quality. We offer weekly pay, opportunities for career growth, and a supportive work environment.

Benefits Overview

WHY YOU’LL LOVE IT HERE:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!.
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we’re proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates “free” ownership in the company and an opportunity to share in Festival’s growth and success. Associates are given shares based on their years of service and earnings.