In-Store Shopper

Job Description

About the Company

Albertsons Companies Inc. is a long-standing, people-oriented business that places thoughtful people practices at the core of its philosophy. The company is committed to providing an exceptional shopping experience to its customers through friendly, enthusiastic associates who offer world-class customer service every day.

Our Philosophy and Mission:
Albertsons Companies Inc. focuses on a customer-driven approach, valuing diverse perspectives and continuously raising the bar for service and quality. They operate as one team, building belonging and committing to a healthy future, all while acting as owners in their roles.

Key Values:
• We put people first
• We are customer-driven
• We value different perspectives
• We raise the bar
• We act as owners
• We are one team
• We build belonging
• We are committed to a healthy future

Benefits Provided:
Albertsons Companies Inc. offers a variety of benefits designed to support its employees, including:
• Diverse & Inclusive Work Culture
• Competitive Wages
• Flexible work schedules
• Associate discounts
• Leaders invested in your training, career growth & development
• Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!)
• Vacation / Paid Time Off

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Job Description: In-Store Shopper

The In-Store Shopper is a pivotal role that connects online shoppers with the quality products they desire. This position requires individuals who take immense pride in their work, are meticulous in their selections, and are adaptable to the dynamic retail environment.

Core Responsibilities:
• Product Selection: Act as the “best of the best” selector, carefully choosing items for online customer orders, ensuring high quality and customer satisfaction.
• Substitution Management: Quickly assess and determine appropriate substitute products when original items are unavailable, demonstrating speed and good judgment.
• Customer Support: Assist not only online customers by fulfilling their orders but also provide support to in-store customers as needed.
• Departmental Flexibility: When online order volumes are low, contribute to other departments within the store, gaining additional experience and fostering learning and growth opportunities across the business.

Required Skills & Qualities (What You Bring To The Table):
To excel as an In-Store Shopper, candidates should possess the following attributes:
• Pride in Work: Demonstrate a strong sense of ownership and pride in all tasks, regardless of size.
• Team Orientation: Thrive in a collaborative, fast-paced team environment.
• Food Appreciation: Acknowledge and appreciate the central role of food in daily life.
• Flexibility: Adaptable and willing to work across various departments as required.
• Customer-Centric: Gain energy from helping customers and fellow associates.
• Positive Demeanor: Enjoy smiling and contributing to a positive atmosphere for others.
• Eagerness to Learn: Possess a strong willingness and desire to learn new skills and processes.
• Community Minded: Value being an active and contributing member of the community.