Courtesy Clerk/Grocery Bagger
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Job Description
About Fred Meyer and The Kroger Company
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we’re proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Job Description: Courtesy Clerk/Grocery Bagger
This role focuses on creating an outstanding customer experience through exceptional service while maintaining a safe and clean environment. As a Courtesy Clerk/Grocery Bagger, you’ll demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Key Responsibilities:
• Bag groceries at checkout for customers, striving for efficiency (at least five items per bag) and ensuring items are not damaged.
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper).
• Assist customers by removing merchandise from the bottom of the shopping cart.
• Offer to help customers load bags into their cars.
• Perform basic shelf conditioning.
• Inform customers of grocery specials.
• Return merchandise to store shelves.
• Gather shopping carts and return them to designated areas.
• Clean spills and collect trash inside the store and in the parking lot.
• Clean all areas inside and outside of the store.
• Handle and assemble seasonal merchandise.
• Understand the store layout and locate products for customers and cashiers, including conducting price checks.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, accidents, or issues and notifying store management.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
• Adhere to all local, state and federal laws, and company guidelines.
• Maintain a cooperative attitude in a high-paced and sometimes stressful environment.
• Manage conflict in a reasonable, non-confrontational, and cooperative manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Be able to perform the essential functions of the position with or without reasonable accommodation.
