Graduate Pharmacy Intern

Job Description

About Company:

Lensa is a career site that helps job seekers find great jobs in the US. They are not a staffing firm or agency. Lensa promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for CVS Health.

Job Description:

This is a Graduate Pharmacy Intern position at CVS Health, aimed at developing future pharmacists through hands-on experience and a comprehensive training program. You will be immersed in a culture of continuous improvement, with the goal of changing health care for the better.

Key Responsibilities:

• Apply didactic learning from pharmacy school and pharmacy practice into real-world practice
• Complete a 120-day training roadmap focusing on store, district, and regional operations, patient safety, quality assurance, and pharmacy professional standards.
• Assist the pharmacy team to ensure smooth operations, accurate prescription fulfillment, and excellent patient service.
• Operate as part of the pharmacy team, adhering to Standard Operating Procedures (SOPs) and best practices.
• Demonstrate empathy and care in all interactions, contributing to a safe and inclusive culture.
• Support the management, oversight, and operations within the pharmacy, as tenure and readiness increase.
• Follow company SOPs at each workstation to help pharmacists and technicians manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care.
• Offer immunizations and other services at the register and over the phone.
• Demonstrate compassionate care by solving or escalating patient problems.
• Offer to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist.
• Take telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation.
• Provide coaching, training, and mentoring to pharmacy team members while sharing best practices.
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business.
• Comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles.
• Deliver additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification.
• Support immunizations, which includes completing licensure and training requirements, educating patients about vaccines, monitoring for adverse reactions, and reviewing and collecting patient information.

Required Qualifications:

• PharmD graduate of a U.S. accredited program prior to beginning the Post-Graduate Training Program at CVS Health
• Ability to obtain required pharmacist licensure within the required timeframe, per state guidelines. Failure to obtain required Pharmacist licensure within 120 days of graduation will result in separation of employment.
• Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required

Essential Functions:

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Attention and Focus
• Customer Service and Team Orientation
• Communication Skills
• Mathematical Reasoning
• Problem Resolution
• Physical Demands

Preferred Qualifications:

• 1+ years of related work experience in pharmacy, retail, medical, or customer service setting.
• Ability to become immunization certified.
• Ability to work in home store, and across the market in other locations, to meet business needs.
• Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.)