Ecommerce Intern

Job Description

About Company:

Sodexo’s purpose is to create a better everyday for everyone and build a better life for all. They provide food service, catering, facilities management, and other integrated solutions worldwide. Sodexo values diversity and inclusion and is committed to equal employment opportunities.

Job Description:

Sodexo Campus is seeking an Ecommerce Intern (remote position) for Spring 2023, Summer 2023, and Fall 2023. The intern will support the Digital Solutions team in stabilizing, improving, and maintaining Ecommerce and Content Management System platforms.

Key Responsibilities:

• Support the Ecommerce request queue and assist with ticket resolution.
• Assist with QA/UAT testing to provide useful test results.
• Process refunds using Excel functions and internal systems.
• Provide support for retail promotions and online campaigns.
• Monitor campus dining websites to ensure compliance and up-to-date information.
• Execute website updates including product catalog, product price, and product information.
• Streamline existing Ecommerce workflow.
• Create new sales/revenue opportunities with existing Ecommerce tools.
• Perform partial refunds, full refunds, and support of Ecommerce orders.
• Contribute to revenue generation through online meal plan offerings and promotional strategies.

Qualifications & Requirements:

• Current college student in hospitality/food management, facilities management, engineering, communications, human resources, accounting, marketing, or another industry-related college program.
• Self-starter with the ability to work independently and remotely with minimal supervision.
• Passionate and strong interest in Computer Technology, Information Systems.
• Highly analytical with a basic understanding of data management and basic Microsoft knowledge (Excel calculations & functions).
• Bonus: Existing experience with NopCommerce or any open-source Ecommerce platform.

What You’ll Do:

• Support the Ecommerce request queue and assist with ticket resolution
• Perform quality assurance (QA) and user acceptance testing (UAT), documenting test results
• Process refunds using Excel functions and internal systems
• Provide support for retail promotions and online campaigns
• Monitor and update campus dining websites to ensure accuracy and compliance
• Maintain and update ecommerce platforms including product catalog, pricing, and content
• Help streamline workflows and identify process improvements
• Contribute to revenue generation through online meal plan offerings and promotional strategies

Benefits:

• Fair and equitable compensation, partially determined by education level or years of relevant experience.
• Comprehensive benefits package including:
• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

Additional Information:

• This is a paid internship.
• The schedule is approximately 20 hours per week.
• Students studying marketing are encouraged to apply.