Broista
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Job Description
About the Company:
Dutch Bros Coffee is described as a fun-loving, mind-blowing company with a mission to love people, make a difference in the community, and provide extraordinary experiences. Their core philosophy is to love all, serve all, making them more than just a coffee company.
Job Description (Broista):
This role, referred to as “Broista,” is the foundation of Dutch Bros Coffee’s culture. Responsibilities include:
• Customer Engagement: Actively engage with customers, greeting and thanking them to create a positive experience.
• Menu Knowledge: Educate customers about the menu, current specials, and make recommendations based on their preferences.
• Culture Embodiment: Embody and promote the Dutch Bros culture of positivity, fun, and exceptional service.
• Operational Excellence: Ensure speed, quality, and exceptional service in every interaction.
• Teamwork: Maintain a positive attitude, demonstrate reliability, and assist other team members as needed.
• Generosity: Empowered to show generosity to customers.
Employee Benefits and Support:
Dutch Bros offers a range of benefits and support to its employees, including:
• Paid Volunteer Time: Opportunities to give back to the community.
• Health & Wellness: Support for physical and mental health.
• Education Benefits: Access to educational opportunities for personal and professional growth.
• Recognition and Rewards: Celebrates employees with swag and free drinks.
• Financial Security: Contributes to 401(k) plans.
Job Requirements and Expectations:
• Adherence to Policies: Follow all company policies and procedures.
• Punctuality: Be on time for scheduled shifts.
• Food Safety: Obtain and maintain a Food Handler Permit or Certification (as required).
• Training: Complete all required company trainings.
• Communication: Demonstrate proficiency in English communication.
• Physical Requirements: The job may require standing, walking, lifting up to 65 lbs, and working in various weather conditions.
• Diversity & Inclusion: Dutch Bros is committed to diversity, equity, and inclusion.
