SkillBridge Internship: Quality – 100% Remote
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Job Description
Company Description
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Citizant Is Seeking a Technically Savvy, People-focused Process Advocate To Join Our Growing Corporate Quality Team. This Individual should Be Passionate About Working Collaboratively To Achieve The Best Results For The Company. The Individual Selected For This Position will Lead Corporate Certifications, Oversee Process Improvements And Perform The Following:
• Develop and implement corporate-level policies and procedures.
• Translate, tailor, and implement ISO standards, specifically ISO9001, ISO20000-1, and ISO27001.
• Plan and manage required activities for ISO 9001, 20000-1, and 27001 compliance, such as annual management review, vendor evaluation, asset inventory updates, internal and external audits, and service catalog management.
• Implement Information Security Controls as required by ISO 27001 Statement of Applicability, CMMC, and NIST.
• Report and analyze IT Service Level Agreement(s), including management of corrective action as needed.
• Translate, tailor, and implement CMMI-DEV and CMMI-SVC through maturity level 3
• Plan and manage required activities for CMMI-DEV and CMMI-SVC compliance, such as compliance reviews, QA process audits, and formal appraisal preparation and conduct.
• Manage and oversee quality tracking systems, including incident and problem management, nonconformance, risk management, and change management.
• Manage and oversee corporate training program.
• Contribute to program management reviews and meetings.
• Develop input to the annual budget for quality programs and monitor expenditures.
• Author, edit, and evaluate Project Management Plans during project initiation.
• Advise project managers on Agile best practices and project tailoring.
