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Job Description
Job Description: Data Analyst
This position focuses on providing business intelligence support through the creation of reports (charts, graphs, tables, etc.) to facilitate informed business decisions. The role is a blend of both repeatable and ad-hoc reporting.
Responsibilities:
• Performance Analysis: Analyze process activities to identify problem areas and present findings in clear, concise formats (charts, graphs, tables, summaries).
• Standardization: Establish standardized methods for recording, tracking, and reporting on activity.
• Data ETL: Design, implement, automate, and maintain large-scale enterprise data ETL (Extract, Transform, Load) processes.
• Database Management: Modify existing databases and database management systems, or direct programmers and analysts to make necessary changes.
Skills:
• Teamwork and independent work capabilities.
• Excellent written, presentation, and verbal communication skills.
• Demonstrated knowledge of at least one key information service standard (e.g., SDLC, ITIL, QA/testing, Project Management, Six Sigma).
• Strong PC skills, including Microsoft SharePoint proficiency.
Education and Experience:
• Bachelor’s degree in a technical field (Computer Science, Computer Engineering, or a related field) is required.
• 2-4 years of experience is required.
• A process certification (Six Sigma, CBPP, BPM, ISO 20000, ITIL, or CMMI) is preferred.
Compensation and Benefits:
• Pay Rate: $35.00 – $40.00/hour. Final offers are determined by skills, education, experience, and benefits package selection.
• Benefits: Full-time employees are eligible for various benefits packages, which may include medical, dental, and vision insurance; 10 paid days off; a 401(k) plan; commuter benefits; and life and disability insurance.