Sales Development Representative (SDR)

Job Description

About OpenGov:

OpenGov is a leading provider of AI-enabled software for cities, counties, state agencies, and special districts across the United States. Serving over 2,000 communities, their mission is to power more effective and accountable government. Their cloud-based platform offers solutions for asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management. OpenGov aims to help public sector organizations operate more efficiently, adapt to change, and strengthen public trust. They describe themselves as a game-changing company revolutionizing antiquated government operations. The company boasts a vibrant and dynamic team focused on customer value and delight.

Job Description: Sales Development Representative (SDR)

This entry-level position is a crucial part of OpenGov’s business growth. SDRs connect with government leaders nationwide, introducing them to OpenGov’s solutions. The role involves:

• Prospecting and Lead Generation: Developing and executing effective prospecting strategies to identify and qualify leads, meeting monthly quotas for scheduled demos and qualified opportunities. This includes utilizing tools like Salesforce.com, LinkedIn Sales Navigator, and Outreach.
• Product Expertise: Becoming a product expert on OpenGov’s platform and effectively communicating its value to potential clients.
• Communication and Relationship Building: Crafting persuasive messaging, establishing credibility and rapport with potential customers, and overcoming objections. High volume of calls and emails is expected.
• Lead Management and Analysis: Actively managing leads, prioritizing qualified opportunities, and collaborating with the marketing team to optimize lead generation and conversion.
• Event Participation: Attending trade shows and conferences to generate leads and promote OpenGov’s offerings.
• Collaboration: Working closely with Account Executives and Customer Success managers to ensure alignment and maximize opportunities.

Requirements and Preferred Experience:

• Bachelor’s degree (strongly preferred) in Business, Finance, Accounting, or a related field.
• 0-2 years of sales or customer-facing experience (internships, campus jobs, etc. count).
• Experience in B2B, SaaS, finance, budgeting, and/or accounting is a plus.
• Salesforce or similar CRM experience is beneficial.
• Excellent computer skills (G Suite, etc.).
• Self-motivated, results-oriented, adaptable, and competitive.
• Enthusiasm for learning about sales, technology, and the gov-tech industry.
• Prior experience with cold calling, in-person sales meetings, or sales boot camps is a plus.
• Passion for driving industry transformation and understanding the challenges and opportunities within the government sector.

Compensation: $50,000 – $80,000 (base plus variable compensation based on performance). Final compensation depends on factors like qualifications, expertise, and location.