Catering Intern

Job Description

## About Restaurant Associates:

Restaurant Associates is the industry’s leading provider of dining and event catering services. They cater to some of the nation’s most prestigious museums, performing arts centers and corporations. Voted Glassdoor’s Employee Choice Awards- Best Places to Work in 2021, Restaurant Associates prides itself on its commitment to excellence and employee satisfaction.

## CATERING INTERN – Harvard Business School:

This paid internship position offers valuable experience in the catering industry at Harvard Business School. As a Catering Intern, you’ll support the Sales and Operations teams, working closely with experienced managers to control and communicate event information and learn the intricacies of event execution.

Responsibilities:

• Answer phones, qualify requests for help, delegate tasks to appropriate managers, and ensure resolution is met.
• Be the first point of contact for guests arriving at the office, greeting them and directing them to their destinations.
• Manage the Catering email, detailing events as instructed by the Campus Catering Manager.
• Copy new and revised orders for distribution to relevant teams.
• Ensure the stewarding, staffing, and culinary teams receive all last-minute orders.
• Develop a thorough understanding of menu items and their online location.
• Create stickers and signage for events, as assigned by the Campus Catering Manager.
• Complete any additional projects assigned by the Campus Catering Manager.
• Gain a comprehensive understanding of proper standard operating procedures for event execution.
• Learn the process for creating and pulling event equipment, reviewing staffing needs, steps of service, pre-service meetings, and basic staff development and training.
• Check in staff and ensure proper uniforms for larger events.

Qualifications:

• Proactive mindset and the ability to remain calm under pressure.
• Excellent leadership and organizational skills.
• Flexibility and adaptability to constant changes with a keen eye for detail.
• Enthusiasm for catering and a strong work ethic.
• Adherence to the highest standards of personal integrity and ethical behavior.
• Exceptional client relations and customer service skills.
• Excellent computer skills with advanced knowledge of Excel and PowerPoint.
• Commitment to following all safety and sanitation procedures in compliance with HACCP guidelines.

Advantages:

• Exposure to back-of-house operations, ordering, financials, scheduling, and stewarding for a well-rounded understanding of higher-level catering.
• Opportunity to utilize PowerPoint for presentations to groups of 35 or more.
• Experience collaborating with the Director of Catering on planning a large VIP event.
• Introduction to Outlook, Spoonfed, EMS, and Telestaff/Dimensions software.
• Training on ordering house linen, flowers, specialty linen, rentals, and kosher meals.
• Complimentary meals provided during the internship.

Job Summary:

This internship is paid but does not offer benefits such as medical, relocation, or housing.

Compass Group Intern Requirements:

• Enrolled in a college/university or technical program to receive college credit.
• Passion for learning, observing, and practicing various experiences within the foodservice industry.
• Demonstrated awareness, understanding, and skills necessary to work in a diverse environment.
• Excellent writing and editing skills.
• Strong communication and interpersonal skills.
• Ability to perform under pressure and meet deadlines.
• Proven project management skills.
• Attention to detail.
• Self-motivation, proactivity, and curiosity.
• Flexibility and adaptability.
• Leadership qualities.
• Enjoyment of building relationships.

Note:

While the above information reflects the current requirements of the position, Restaurant Associates reserves the right to modify or change the essential functions based on business needs. Applications are accepted on an ongoing basis.