Program Manager, Delivery Solutions and Cisco-Routed

Job Description

Company: Cisco

About Cisco:
Cisco is a leading technology company that powers the Internet. Its technology makes sure that data traveling at light speed across connections does so securely. Cisco is helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. It is also helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world.

Job Title: Program Manager, Delivery Solutions and Cisco-Routed

Job Description:

The Program Manager, Delivery Solutions and Cisco-Routed, will convert customer requirements into state-of-the-art logistics strategies and processes to improve performance. The role focuses on improving the customer experience related to Forward Logistics. The role provides customer-facing account management support for Cisco-Routed customers, with a focus on freight revenue and cost management all driven by strong analytics and business process acumen.

Responsibilities:

• Drive the global performance and pricing of Cisco’s Routed Program
• Provide customer-facing account management support for Cisco-Routed customers
• Create communications including scorecards and business review documents
• Analyze the costs associated with Cisco-Routed transportation and delivery
• Recommend changes to freight pricing and pricing models to continuously optimize cost/service balance

Qualifications:

• BA/BS degree in Supply Chain and/or Business or equivalent experience
• 5+ years combined related experience, internship, and education in Logistics Operations or Freight Cost or Pricing Management or Supply Chain Operations
• 3PL and Freight pricing knowledge (tariffs, accessorial, fuel, transportation contracts, truckload, less than truckload, parcel, air)
• Strong written and verbal communication skills and ability to persuade and implement tasks

Preferred Qualifications:

• Strong skills in business applications and tools (Tableau, Excel, Word, PowerPoint)
• Experience with analysis of Logistics cost, Freight cost, and cycle time data
• Understanding of Incoterms related to international transportation