Logistics Coordinator I
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Job Description
About the Company
Love’s Travel Stops & Country Stores is the industry-leading travel stop network in the United States. For more than 55 years, Love’s has provided customers with highway hospitality and “Clean Places, Friendly Faces.” The company is passionate about serving drivers with clean, modern facilities stocked with fuel, food, and supplies. Love’s offers meals from popular restaurant chains, trucking supplies, showers, and everything needed to get back on the road quickly.
The Love’s Family of Companies includes:
• Gemini Motor Transport, one of the industry’s safest trucking fleets
• Speedco, the light mechanical and trucking service specialists
• Musket, a rapidly growing, Houston-based commodities supplier and trader
• Trillium, a Houston-based alternative fuels expert
Job Description
Love’s is seeking a Logistics Coordinator I to communicate with Gemini Truck Drivers who are delivering fuel to Love’s stores. The ideal candidate will have experience in fuel dispatch, transportation industry, logistics, or supply chain.
Major Responsibilities
• Troubleshoot logistics, inventory management, and supply chain related problems
• Handle incoming chat messages, emails, and calls from truck drivers
• Assist drivers with questions about their schedules and update the fuel dispatch software as needed
• Forecast truck stop fuel demand using inventory replenishment/dispatch software (TelaPoint)
• Provide quality customer service to stores and drivers
• Communicate effectively with internal and external customers
• Meet departmental standards regarding communication metrics
Qualifications
• HS Diploma or equivalent required
• Bachelor’s degree or equivalent experience in Business, Logistics, or Supply Chain preferred
• 0-2 years of experience in Fuel Dispatch, Transportation Industry, Logistics, or Supply Chain preferred
Skills
• Capable of managing 200+ emails per shift
• Ability to manage numerous competing demands in an extremely fast-paced environment
• Strong attention to detail, organizational skills, and the ability to problem solve
• Excellent written and verbal communication skills
• Must be highly organized
• Willingness/ability to accept continual training and constructive criticism
• Basic Microsoft Windows / Office experience
Typical Physical Demands
• Requires prolonged sitting, some bending, and stooping
• Occasional lifting up to 25 pounds
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision
